Jim Robinson Ford's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Jim Robinson Ford

4.3

About this business

We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs! 

Location details

95 Robinson Dr, Triadelphia, WV, 26059, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.3346 reviews
Select a rating
Dee Deyarmond's profile image
Dee Deyarmond 
on Google
a month ago

The only reason I’m giving a 1 is because I can’t select a negative number. This review is for the customer service in the service department. My wife made an appointment today for 1pm. My car was still sitting in the lot at 2:53pm. That’s ok, I know an exact time can’t be set. What makes this service department pathetic is the fact that they wouldn’t give an update, kept having the receptionist say I’m sorry, and then Dave M. kept avoiding her and never said one word to her as he handed the keys at 5:10pm. I’m not sure what... read more

Janet Juzwiak's profile image
Janet Juzwiak 
on Google
2 months ago

Excellent service. Recommend to anyone. Especially women. Did not try to do anything that wasn't needed. Very honest 

Douglas McCroskey's profile image
Douglas McCroskey 
on Google
2 months ago

My car was taken back twice within a week for the same problem not fixed the first time. The 2nd time they had it 2 days and let it run for 2 days using a little over half a tank of gas. The 2nd problem was a nail in the tire causing a slow leak. They checked the sensors in the tires and charged us $90. But didn’t fix the tire. Finally they fixed the tire and did refund our $90. Using half a tank of gas was ridiculous as had they listened when I explained to them what was going on there was no reason to let it run 2 days and... read more

K H's profile image
K H 
on Google
2 months ago

Great experience. Such kind and helpful staff. Mike K and Dexter were awesome and were the reason it was a good experience car shopping at Shults Ford in Wheeling. Not pushy, not in a rush, willing to answer questions and go out of their way to help guide you during your car shopping! 

ladonna shrodes's profile image
ladonna shrodes 
on Google
3 months ago

It was very easy the guy that came was great and professional and it was nice that I didn’t have to use my only day off to go and wait while they changed my oil 

View all google reviews

Frequently asked questions about Jim Robinson Ford

How is Jim Robinson Ford rated?

Jim Robinson Ford has a 4.3 star rating with 346 reviews. 

When is Jim Robinson Ford open?

Jim Robinson Ford is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com