Jim Robinson Ford

Jon B 

on Google

a week ago

I usually don't write reviews, but here we are. I came to Shults Ford Wheeling to check out (and ultimately buy) a used car - nothing flashy or big money, but nevertheless, Mike K. was incredibly personable and helpful through the whole process. He answered all my questions/addressed concerns without any of that typical dealership pressure, which I deeply appreciated. Just a very genuine guy that made the experience feel like I was dealing with a friend. Shout out to Brandon as well for keeping that vibe going and being very... read more

Paul Turner 

on Google

a week ago

They did work on my truck all was good until I got the truck back just to realize they messed up my front two rims which are new and they won’t reply or call back to fixed this issue so Iam out money again to replace wheels which are not cheap 

Mike Ingram 

on Google

a month ago

Went to dealership because my air conditioner was not blowing cold air when my truck was moving. I’m a travel surgical technologist and had to leave my truck for the week while I was out of town for work. Explained my situation and was asked if I could please be kept in the loop about what was going on and was told no problem. I never heard anything until I called and was told about what it was. I stopped on my way home late Friday afternoon just in time to talk to Zach and he said they tracked down all the parts and could f... read more