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Jim Falk Lexus Of Beverly Hills Service Center
- Automotive
- Beverly Hills, CA
About this business
Jim Falk Lexus of Beverly Hills in Beverly Hills, CA, is located at a separate location from our sales department. We base our business around our desire to provide you with an unmatched Lexus experience. We strive for excellence in our service and parts department.
Location details
9001 W Olympic Blvd, Beverly Hills, CA, 90211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Today I brought my Lexus RX 350 for an oil change. The service advisor Ms. Allyson Cooper was very knowledgeable and provided a very good customer service. During the wait time she updated me on the status of the process, and after it was done she gave me a technical report. It described the condition of brakes and tires and has technical recommendations. Also, Ms. Allyson explained to me the service that I can get using the flyer I got by mail from BH Lexus. So, I felt like a VIP because of Ms. Allyson. At the end they wash... read more
Lexus of Beverly Hills delivered outstanding customer service. I received the best deal compared to other Lexus dealerships and top value for my lease return. The entire process was seamless and stress-free. Shoutout to Shehzhad!
This dealership is dishonest, their employees are rude and incompetent. I brought my car in after an accident due to performance issues, they recommended $1000 in services before even inspecting the vehicle. They lied and said my car needed front break pads when it doesn’t. They don’t even check the rental cars gas tanks prior to giving to customers. They returned my vehicle at 38 PSI to inflate the MPG results on their test drives, which was the only reason the car was at the dealership. Also, they don’t even use Lexus OEM ... read more
Completely Mishandled, Misled, and Overcharged for Known Lexus Defect I had one of the worst service experiences I’ve ever had at a dealership here. I brought in my 2019 Lexus NX 300 with under 43,000 miles due to engine issues — rough idle and a check engine light. I was first told the repair would be around $4,000, then without warning it jumped to $10,000, and finally to $15,000. No one walked me through what changed, and I had to press multiple times just to get a basic explanation of what was wrong. Even more frustratin... read more
As soon as we arrived, the service advisor(Jae Yong Ahn) helped us quickly with the service, and even after the car service was finished, he explained it in detail, which was a great help. Thank you.
Frequently asked questions about Jim Falk Lexus Of Beverly Hills Service Center
How is Jim Falk Lexus Of Beverly Hills Service Center rated?
Jim Falk Lexus Of Beverly Hills Service Center has a 3.7 star rating with 300 reviews.
When is Jim Falk Lexus Of Beverly Hills Service Center open?
Jim Falk Lexus Of Beverly Hills Service Center is open now. It will close at 6:00 p.m.
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