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Jim Butler Kia

3.8

About this business

Location details

722 Long Rd Crossing Dr, Chesterfield, MO, 63005, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.895 reviews
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Bill Kaatman's profile image
Bill Kaatman 
3 days ago

We are extremely disappointed with the service experience over the past two weeks. The vehicle in question is a 2025 with fewer than 4,000 miles, and it was purchased from this dealership less than four months ago. When noticed knocking coming from the engine upon accelerating & black smoke coming from exhaust when first started, it was obviously concerning, so we scheduled a service appointment to have it evaluated as quickly as possible to prevent any potential damage. The appointment was scheduled several weeks out for 9:... read more

Taylorhugstrees's profile image
Taylorhugstrees 
4 days ago

i debated on even saying anything or giving a review but after sleeping on it. i feel betrayed. i was messaging a rep from jimbutlerkia ? i think she was the rep ? i have no idea i just know i come in & get handed off to someone completely different than who i have been talking to for a week. i have laid it out for them in the emails, the downpayment, my subpar credit, etc. at first i cancel my appointment & say that i don’t wanna waste anyone’s time because i don’t think it’ll go the way i think. they INSIST I WILL GET APPR... read more

Sarah Bennett's profile image
Sarah Bennett 
5 days ago

Cheryl, at Jim Butler Kia is the goat! She was amazing and super helpful with selecting our 2026 Kia K5! She was not pushy and really listened to what we were wanting! 

Sasha H's profile image
Sasha H 
6 days ago
Killascat314's profile image
Killascat314 
a week ago

ATTENTION ALL OWNERS AND POTENTIAL BUYERS DO NOT shop at this dealer they gave my elderly grandmother a faulty car that they didn't even have on there lot for more than 17 hours It then proceeded to break down only 4 months later it was a recall involving the rods that the (kia tech) somehow missed and they were supposed to fix it but it's been a month and a half since it was dropped off for service and they still haven't fixed the issue On top of that every time we contact the general manager he never answers and to him and... read more

Frequently asked questions about Jim Butler Kia

How is Jim Butler Kia rated?

Jim Butler Kia has a 3.8 star rating with 95 reviews. 

When is Jim Butler Kia open?

Jim Butler Kia is closed now. It will open tomorrow at 9:00 a.m. 

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