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Jim Bass Nissan
- Car Dealers
- San Angelo, TX
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Location details
4052 W Houston Harte Expy, San Angelo, TX, 76901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Follow-up to “Two Strikes and You’re Out” I received a call from service manager Josh at JBN. He explained their approach to the repair and their attempt to avoid the costly replacement of the radar/sensor. I was satisfied with his explanation and his effort to resolve the conflict. He also suggested another remedy to the problem I can try myself. Lesson learned: Don’t buy a vehicle with AEB system; too dodgy and expensive to replace.
Business response:
Mr. Carmichael Thank you for taking the time to speak with me. I hope that your regular cruise control is working. If there is anything we can do in the future, please do not hesitate to ask.
awful service, wish i could leave pictures a week after spending around 3k in repairs AND it getting inspected at this dealership, my terminals completely corroded & snapped off my brand new battery they replaced. I had to have a mobile mechanic come fix the issue & he was so shocked at how they would put terminals in this condition on top of a brand new battery, I would’ve been completely fine paying the price of new terminals on top of the new battery had they cared enough to mention it. unbelievable.
Business response:
Hi Lacey Harrison, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. I do need more information. If you could contact me by email that would be great. We would have really liked to be able to resolve this issue before you had someone else come out to look at it. Please feel free to call or email me so I can work to correct this issue
RecommendedMichael was the best!!! He worked tireless with us, and gave us straight forward information. He honestly made this the best and fastest buying experience!!! Highly recommend him and the Jim Bass dealership!! Thanks again!!!
Excellent customer service. Clint did a fabulous job.
Just bought a ford expedition and I highly recommend Michael Gamez as your salesman. He is honest and his method of making sure this is what you want is amazing. He did not run my credit until I said yes and was not pushy about running my credit. He was able to give me estimate cost with my credit score I got from my bank. I am so impressed with him. Go to him!!! Also, their finance guy Amadeo Morales just was the cherry on top. He explained everything so nicely. He also made sure he gave me the best deal possible with every... read more
Business response:
Thank you very much for this great recommendation and review! We'll be sure to let Michael and the entire team know of your compliments as well! Thank you again!
I took my truck in to get it checked on because the check in engine light was on. I made an appointment and all they did was drive my truck to the back of the lot and it took them hours just for them to tell me they needed to order the sensor I needed it so I would have to bring it back again. So I took it back again and they said they couldn’t fix it. When I asked what was wrong with it or what they had done with it. They guy couldn’t give me a straight answer and told me to take it back a third time. I couldn’t take it bac... read more
Very professional and helpful.
Mike Smith helped my wife and me on our purchase. No pressure. Showed us all of our options, very gracious and very pleasant to deal with
Business response:
Thank you for the recommendation, Larry! Mike has been a salesman with us for a long time and his professionalism shows that.
The Professional Sales Service From Both Chris Sanchez..& Angel..They Were Very Helpful & Explained All Details On Both The Transit Van & The Mazda CX-5..Thanks To Their Hard Work..We Ended Buying Both.. God Bless You Guys..
Frequently asked questions about Jim Bass Nissan
How is Jim Bass Nissan rated?
Jim Bass Nissan has a 4.6 star rating with 779 reviews.
When is Jim Bass Nissan open?
Jim Bass Nissan is open now. It will close at 7:00 p.m.
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