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Jiffy Lube

4.0

About this business

Location details

1917 N Roxboro St, Durham, NC, 27704, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0702 reviews
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Kelly Terrell Knight's profile image
Kelly Terrell Knight 
5 years ago
Kelly Terrell Knight's profile image
Kelly Terrell Knight 
5 years ago

Went in for an oil change 6 weeks ago, a week ago my check engine light came on. I took my car into our dealer to have it looked at and they determined that the PCV valve hose was left disconnected at the valve. This is a hose Jiffy Lube disconnected in order to do my oil change. They never reconnected it and I got charged $68.48 by the dealer. We called Jiffy Lube to find out if they wanted pay us for the dealer fee or give us a free oil change and tire rotation. We were told by managerJamiah that they couldn't do anything ... read more

Business response:

We appreciate you bringing your concerns to our attention, Kelly, and we would welcome the opportunity to ensure they are addressed. At your earliest convenience, kindly reach out to our Customer Care Department at 1-800-216-2553 (option #2), so that we may continue the conversation. Your feedback is truly valued, as well as your patronage. 

Roosevelt Ettson's profile image
Roosevelt Ettson 
recommend  Recommended
6 years ago

Quick and responsive work done in a jiffy that i truly appreciate, thanks Jiffy Lube. 

John V. Wood's profile image
John V. Wood 
8 years ago

And even washed my windows and vacuumed my floormats. Great job! 

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 4 star rating with 702 reviews. 

When is Jiffy Lube open?

Jiffy Lube is closed now. It will open tomorrow at 8:00 a.m. 

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