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1917 N Roxboro St, Durham, NC, 27704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Went in for an oil change 6 weeks ago, a week ago my check engine light came on. I took my car into our dealer to have it looked at and they determined that the PCV valve hose was left disconnected at the valve. This is a hose Jiffy Lube disconnected in order to do my oil change. They never reconnected it and I got charged $68.48 by the dealer. We called Jiffy Lube to find out if they wanted pay us for the dealer fee or give us a free oil change and tire rotation. We were told by managerJamiah that they couldn't do anything ... read more
Business response:
We appreciate you bringing your concerns to our attention, Kelly, and we would welcome the opportunity to ensure they are addressed. At your earliest convenience, kindly reach out to our Customer Care Department at 1-800-216-2553 (option #2), so that we may continue the conversation. Your feedback is truly valued, as well as your patronage.
Quick and responsive work done in a jiffy that i truly appreciate, thanks Jiffy Lube.
And even washed my windows and vacuumed my floormats. Great job!
Jiffy Lube has a 4 star rating with 702 reviews.
Jiffy Lube is closed now. It will open tomorrow at 8:00 a.m.
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