Jewel Box's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Jewel Box

3.7

About this business

Location details

6823 Springfield Mall, Springfield, VA, 22150, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.71,055 reviews
Select a rating
Lorenzo Zegarra's profile image
Lorenzo Zegarra 
6 days ago

This store is a complete scam. Unless it’s their gold or their own products do NOT buy from them before doing your research. All their items are over priced compared to other retailers. They all DO NOT do refunds only store credit only before 7 days so please be very careful when buying from them. I’ve purchased a few items from them their gold products but went into buy a watch and I was scammed. They charged me $80 more than what the going price was online from the direct retailer. 

Aiden's profile image
Aiden 
3 weeks ago

Not a reputable store. The jewelry sold is poor quality and will break multiple times. 

Z M's profile image
Z M 
a month ago
rama “Rama beauty” Tam's profile image
rama “Rama beauty” Tam 
a month ago

I was misled into buying low-quality jewelry presented as gold. When I asked for a return, I was shown a policy that was never disclosed at the time of purchase. After involving Fairfax County Consumer Compliance, the store still avoided responsibility. Based on my direct experience, I seriously question the quality and authenticity of the item I received. I strongly recommend that others research consumer complaint records, verify return policies in writing, and be cautious before buying from this jewelry store. I am sharin... read more

helina fikrie's profile image
helina fikrie 
a month ago

I strongly advise checking reviews before shopping here. The staff are dismissive and disrespectful. They do not disclose their policy upfront and do not stand behind their craftsmanship. Save yourself the frustration and go elsewhere. You can always visit customer compliance before shopping. 

Frequently asked questions about Jewel Box

How is Jewel Box rated?

Jewel Box has a 3.7 star rating with 1,055 reviews. 

When is Jewel Box open?

Jewel Box is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com