Jetz Laundry Systems

Jessica R. 

on Birdeye

3 weeks ago

As a leasing office, their customer service is trash. They do NOT adhere to their own schedule. They bump you an ENTIRE WEEK if they can't make it out. Wish they would see their reviews and did some changes. 

Retired 

on Birdeye

a year ago

Even one star is too much. Jetz Service Co., Inc. in Wichita, Kansas, DOES NOT take care of their customers. I washed a light blanket and a very light throw cloth. When I took them out of the machine, they were sopping wet. I live in an apartment complex and have no way to hang them out to dry. I had to run them through a dryer 3 times before they got dry. I requested a $7 refund, and was told the machine was "overloaded" and they would not make a refund. This was a lightweight blanket and a very lightweight throw clo... read more

Cristina O. 

on Birdeye

5 years ago

If there were negative 50 stars, I would still need more negative stars to give them. Who would lie about a drier not working?? they need to come out to do an "investigation." They have to determine that, "yes, in fact, something is wrong with a machine" before they refund you ONE cycle...despite you running numerous cycles...a COMPANY cannot refund money to someone who legit has no choice but to be their customer?? ONE TIME...who would lie about that???? DO NOT USE THEIR MACHINES...THEY ARE THIEFS...go to your local laundry... read more