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Jetta Express
- Consumer Services
- Apache Junction, AZ
About this business
Location details
107 Derby St, Apache Junction, AZ, 3043, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst customer service I’ve experienced. There was no follow-up, and I had to repeat myself every time I called. Ben kept saying he would call back but never did. I eventually went with Pack & Send instead even though they’re pricier, at least communication with them was clear and reliable.
Terrible service, very rude customer service. Ben is useless.
Where is Warren? He was so helpful and the best! I have send bags multiple times with Jetta. The new person called Ben, was extremely rude on the phone. I sent out two emails for bookings, and called them constantly. Ben keeps giving me a useless answer saying he is checking his emails. Do you need 2 weeks to check your emails and keep customers waiting? My parcel would reach the destination in 2 weeks! I’m going elsewhere to book my bags. Never using Jetta again. Thanks you just lost a customer for life
If there was a Minus 5 or 10 ...I would score them an easy Minus 10... I've been a customer for nearly 15 years and used their office to send Unaccompanied baggage..Ive Always... Always ...Always packed as per the instructions and filled all the forms properly and precisely as per Jetta's request and ensured that the baggage was dropped off or when picked up, the person collecting has a easy and smooth experience... This time... They've made and proved how miserable and unprofessional they could become just for their conveni... read more
Frequently asked questions about Jetta Express
How is Jetta Express rated?
Jetta Express has a 3 star rating with 23 reviews.
When is Jetta Express open?
Jetta Express is closed now. It will open on Monday at 9:00 a.m.
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