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Jersey Mike's Subs

3.9

About this business

Location details

9820 S 71st Plaza #105, Papillion, NE 68133, Papillion, NE, 68133, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.9276 reviews
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Amanda White's profile image
Amanda White 
2 weeks ago

Orders are not made in succession. They do not consider online orders a priority over walk ins, even though online customers have already paid. They will make every walk in sandwich before they even start making third party orders, even if the walk ins come well after the online order has been placed and paid for. You will sit for 20 minutes for your take out order, but will make every walk in order first before they complete yours. Even if you've been waiting for over 10 minutes, they will make your order last. Manager runn... read more

Aaron Rowe's profile image
Aaron Rowe 
2 weeks ago

Absolutely horrible customer service. I heard the manager on duty talk negatively about a customer under her breath. Employees that handed out orders didn’t say a word to me. Mobile orders were sitting ignored. Only reason I am not giving all 1 star is because I am a delivery driver and did not actually try the food. Be better. 

Jamie S's profile image
Jamie S 
2 weeks ago

Take heed of the other reviews. The service at this location was absolutely abysmal. We were rushed during the sub building process, even though no one else was in line. I specifically requested no lettuce, then watched the employee pile lettuce onto my sandwich. Instead of remaking it, he picked the lettuce off by hand one piece at a time. Unsurprisingly, there was still lettuce on the sandwich when we received it. When we ordered the next sub with specific instructions, the staff acted as though we were the problem. I usua... read more

Drun45's profile image
Drun45 
3 weeks ago

The main reason I go to a sub place would be the bread, otherwise I could just make it at home for less. Frequently I'll order the rosemary Parmesan bread (app order) and see that I got white bread when I get home. It wasn't busy, so it wasn't like they were in a rush, I came in a few minutes early and it was already bagged up and waiting. 

Justin Pounds (Murd3rcat)'s profile image
Justin Pounds (Murd3rcat) 
4 weeks ago

There's an African american lady that works there that is rude and abrasive. So much so that staff egg shells around her all day. 

Frequently asked questions about Jersey Mike's Subs

How is Jersey Mike's Subs rated?

Jersey Mike's Subs has a 3.9 star rating with 276 reviews. 

When is Jersey Mike's Subs open?

Jersey Mike's Subs is closed now. It will open at 10:00 a.m. 

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