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9820 S 71st Plaza #105, Papillion, NE 68133, Papillion, NE, 68133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Orders are not made in succession. They do not consider online orders a priority over walk ins, even though online customers have already paid. They will make every walk in sandwich before they even start making third party orders, even if the walk ins come well after the online order has been placed and paid for. You will sit for 20 minutes for your take out order, but will make every walk in order first before they complete yours. Even if you've been waiting for over 10 minutes, they will make your order last. Manager runn... read more
Absolutely horrible customer service. I heard the manager on duty talk negatively about a customer under her breath. Employees that handed out orders didn’t say a word to me. Mobile orders were sitting ignored. Only reason I am not giving all 1 star is because I am a delivery driver and did not actually try the food. Be better.
Take heed of the other reviews. The service at this location was absolutely abysmal. We were rushed during the sub building process, even though no one else was in line. I specifically requested no lettuce, then watched the employee pile lettuce onto my sandwich. Instead of remaking it, he picked the lettuce off by hand one piece at a time. Unsurprisingly, there was still lettuce on the sandwich when we received it. When we ordered the next sub with specific instructions, the staff acted as though we were the problem. I usua... read more
The main reason I go to a sub place would be the bread, otherwise I could just make it at home for less. Frequently I'll order the rosemary Parmesan bread (app order) and see that I got white bread when I get home. It wasn't busy, so it wasn't like they were in a rush, I came in a few minutes early and it was already bagged up and waiting.
There's an African american lady that works there that is rude and abrasive. So much so that staff egg shells around her all day.
Jersey Mike's Subs has a 3.9 star rating with 276 reviews.
Jersey Mike's Subs is closed now. It will open at 10:00 a.m.
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