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7801 Winchester Rd #102, Memphis, TN 38125, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Normally, I have excellent service from Jersey Mikes. I ordered two giant subs and did not receive what I ordered. The store manager, Mallory Grace acknowledged that there was a screw up but did nothing to fix it. Even after presenting the problem, she did nothing to repair the situation; IE get me the right sub order. I wont shop here anymore.
I despise this location. Everytime I order from here, my order is always wrong and sloppy looking. I order a #7 with my desired ingredients, but i put in the notes thats i wanted the oil, vinegar, and relish on the side. My requests were ignored and this has happened previously. I believe regardless of it being no contact delivery, the employees should still work as if I were in front of them. THIS IS UNACCEPTABLE. I will not be returning and I advise the same for anyone else!
The last time I visited prior to today, there was someone at the pickup window ordering. The workers allowed me and 3 other cars to wait 10 minutes. Today, I have waited over 10 minutes past my pickup time in the pickup window and STILL waiting. This is beyond pathetic. UPDATE: 22 minutes sitting at window and I finally got my order.
Jersey Mike's Subs has a 3.9 star rating with 124 reviews.
Jersey Mike's Subs is closed now. It will open at 10:00 a.m.
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