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Jersey Mike's Subs
- Sandwiches
- Frisco, TX
About this business
Location details
15962 Eldorado Pkwy Suite 250, Frisco, TX 75035, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
HUGE shout out to Vincent for his incredible customer service and attention to detail. While the supervisor was present, it was Vincent that shined. It would be my strong suggestion that Vincent be considered for promotion. Very impressed and will be back.
For over two years, this was our go-to spot for a reliable weekend delivery meal. Unfortunately, something has changed significantly in the last two months. Four of our last five orders have been incorrect, with just completely wrong items. When I called to address it, the management's response was unprofessional; they reprimanded a staff member while I was on the line, which was quite uncomfortable. Furthermore, a promised refund for the trouble never materialized. The recent inconsistency has made it difficult to justify o... read more
Went in last night at 8:15. While walking in the door a girl meets me there and shoves an online order in my face assuming it was mine. When I told her I wasn’t here for that she rolled her eyes and went to the other employees and makes a comment of she wanting to order after we have already cleaned the whole place. The two other employees look at me and completely ignore me as they continued to clean the restaurant and take all the condiments, and veggies to the back. It wasn’t until I spoke up and told a taller teenage mal... read more
Last month, I placed an online order. I submitted it at 8:27 PM. Their closing time is 9:00 PM, but they stop accepting online orders after 8:30 PM. When I arrived at the store, a tall white guy told me, “We are unable to make your order,” without any explanation or apology. Then he said he had refunded my points. I checked my phone and saw nothing, so I asked when I would receive them. He said, “Within 24 hours.” So I left. At that moment, I just felt he simply didn’t want to make my order. Over the next week, I still didn’... read more
I love the sandwiches at JM’s, but some of the young people serving, haven’t been trained how to handle food properly. When wearing gloves, you don’t play with your cell phone, your hair, or the cash register. Gloves are for keeping the food sanitary when handling. The more experienced staff member, offered to complete my sandwich condiments, with his clean gloves. Just gross you have to inform people, who should hold a food certificate, how to do their job properly.
Frequently asked questions about Jersey Mike's Subs
How is Jersey Mike's Subs rated?
Jersey Mike's Subs has a 4.1 star rating with 243 reviews.
When is Jersey Mike's Subs open?
Jersey Mike's Subs is open now. It will close at 9:00 p.m.
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