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101 Crawfords Corner Rd #1-511, Ste. 1-511, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Almost completely inaccessible customer service. When and if they do respond, it usually doesn't resolve the issue. Brutally awful AI phone-tree that can't handle anything other than the most basic stuff and won't route you to a human being unless you fight really hard. Stated telephone wait times for a human rep approaching an hour. Email response times usually non-existent (they don't respond to most emails). Just an absolutely terrible company with little to no customer service, even when it comes to serious issues involv... read more
I'm paying for unpredictable power. Multiple outages a year, only 1 was weather-related. With my work being centered around the food in my refrigerator and freezer, my livelihood is at risk because I am a JCP&L customer. JCP&L is to PSE&G as Pepsi is to Coca Cola, if Pepsi was always flat every time you opened it.
I wish I could give less than 1 star.
A whole month I'm not even in the country and the bill is more than double the month prior. IM NOT USING ANYTHING HOW IS THE USAGE UP
Horrible company. Power goes out very often without reason. I had surgery and got behind my bill. They sent me a shut off notice not even giving me a week to pay it or would not accept partial payment and a payment plan. Rude representatives on the phone. If they could get blood from customers, they would
Jersey Central Power & Light has a 1.2 star rating with 106 reviews.
Jersey Central Power & Light is open now. It will close tomorrow at 12:00 a.m.
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