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Jerry Martel, M.D.
- Gastroenterologist
- Kendale Lakes, FL
About this business
Location details
8200 sw 117th ave, ste 110, Ste 110, Kendale Lakes, FL, 33183, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Martel has been and will be our family gastroenterologist for as long as he takes our private insurance. Our visit was through Zoom, but it felt like we were there in his office. If you are looking for a good listener that will give you the best solutions to your symptoms call him. You will not regret it. It is very difficult to find a knowledgeable specialist with excellent bedside manners.
TL;DR:Terrible customer service at the Kendall office for Gastro Health (which the doctor is under). Multiple failed attempts to get in touch, and when I finally did, I was left on hold and ignored. Not going back.As a potential new patient, I've tried to connect with someone at the Kendall office multiple times. I called during regular business hours (not during lunch) and even left a voicemail requesting a callback, but I never heard back.The final straw came today. I finally got through to someone, albeit close to closing... read more
I feel compelled to share my experience with Dr. Martel. After suffering from chronic abdominal pain, I sought help from Dr. Martel who dismissed my symptoms as IBS without thorough examination or consideration.Despite expressing the severity of my pain, his dismissive demeanor left me feeling unheard and desperate for answers. It was only after seeking a second opinion I found the true cause of my pain, which was a failing gallbladder on the brink of rupture. Had I listened to him, my gallbladder would have ruptured, leadin... read more
Dr Martel is an excellent doctor, very easy going and very knowledgeable in his profession. The big issue is trying to set up an appointment. It’s HORRIBLE and you can never get anyone.
He is great but the scheduling systems has a lot to desire, you get tired of calling for an appointment and maybe after 3 weeks you get a call from his office and if you miss the call forget it, it’s another hassle to get the appointment. Very sad, he is great.
Dr. Martel is very detailed and professional. I have recommended Dr. Martel to various friends and coworkers and have never heard a negative opinion about him. I will recommend him always.
2) cont'd. A young lady (her name is Alison) finally came to the door. I told her I need to do the lab from another doctor, a rheumatologist but I'd like to do the one from Dr. Martel at the same time. I asked for the order 'HEPATITIS B VIRUS DNA, QN, REAL TIME PCR'. She went back and forth couple times, then told me they're busy and they'll email the lab order to me later. I gave her my email address. I told her this is a routine check of the Hepatitis B virus level, so it would all be in my file. I told her I found an impo... read more
one ?? word !!! Horrible
Dr. Martel is one-of-a-kind. He is the kind of physician every patient searches for one finding the right one. He is kind, thoughtful, empathetic, intelligent, thorough, helpful and just all around a wonderful person and doctor. Thank YOU!
Frequently asked questions about Jerry Martel, M.D.
How is Jerry Martel, M.D. rated?
Jerry Martel, M.D. has a 4.6 star rating with 46 reviews.
When is Jerry Martel, M.D. open?
Jerry Martel, M.D. is closed now. It will open tomorrow at 9:00 a.m.
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