Jensen's LeMars Ford

Jason Sprock 

on Google

3 days ago

Caution!!! What a disaster!!! I can only speak on the service dept. I have my new Ram 1500 at this dealership for a few days short of two months this summer. Complete lack of customer service. I was told that my vehicle would be done on a Friday and that the service dept would call when it was ready. Fast forward to the following Tuesday when I called the dealership and was told that they were going to order the parts and it would be another couple of weeks. Save yourself the headache take your vehicle some where else for se... read more

Mike Schleimer 

on Google

4 weeks ago

Had a oil change, they installed a front license plate holder and changed a faulty closure switch that was under warranty. Almost 3 hours later the bill was all messed up. Charged $114 for a license plate holder and over $100 for the oil chance. They tried to charge me over $200 for the switch that was under warranty. I will not be returning to this business. They took way to long to get this work done and and overcharge their customers 

Jason Sprock 

on Google

4 weeks ago

Absolutely terrible customer service. I had a vehicle there for warranty work a few times and had very poor communication from the service dept. Left and message of there website contact form and still haven’t received a call back. (Over a week ago). Called and asked to speak to the general manager and was transferred to the service guy who told me just to talk to him. Funny story I was told that the remote start won’t work on my new pick up when it is cold out. I can’t speak about sales dept, but service is terrible and see... read more