Jensen Tire & Auto

sceptical 

on Dex Knows

14 years ago

scammin We took our car in to get 2 tires, and the AC charged. Before they even put the tires on they told me I needed a new compressor and condenser...cost $ 1500.00, I told them I just wanted the freon. after 45 min. they finnally put the tires on the car and told me I needed new tie rod ends, cost $400.00. I finally told them just do the work I asked for. They said I could pay my bill and go. It seems that they have a salesman reviewing the car, not a mechanic,find something to sell, and dont worry about customer satisfac... read more

Ron S 

on Dex Knows

14 years ago

Be wary of bait & switch and overcharging for services not asked for Store was called and vehicle was set up for service to fix a specific issue at a quoted price. After service was started I received a call that the reported issue (leaky front seal in a rear differential) was the problem, but it was actually a leak from the left axle. Of course price went from $228 to $593, I tried multiple times to get a further explanation, b/c this just didn't make sense. Since something didn't seem right I asked them to stop the work un... read more