Jennifer Convertibles

KT B. 

on Insider Pages

14 years ago

Jennifer Furniture Delays I purchased a Ziffel sofa/chair set just a few months ago in Thousand Oaks. Not only am I concerned with the quality of the furniture, but I didn't anticipate the weeks of delays, that came with the products. Container holds in China was the excuse? The only associate who helped me was Kat at least she attempted to tell me the truth. The manager was zero help. The acessories were cheaper looking than the store too. 

Craig C. 

on Insider Pages

14 years ago

Jennifer Covertibles SCAM artists When we purchased 3 pieces of furniture from Jennifer Convertibles, we were told it would be delivered in 6 weeks. It took 3 months for delivery and when the last piece (an armchair) arrive it was ripped! After waiting 3 months I accepted the chair and immediately called the customer service department. I was told that a new arm for the chair would arrive within 4 weeks and that a customer service technician would come out and replace it. That was 3 months ago and still - no arm! It has been... read more

Melissa T. 

on Insider Pages

14 years ago

Good sofa bed selections Jennifer Convertibles is a good place to start out at if you're looking for sofa beds. This place specializes in sofa beds and have more choices than any other furniture places. From contemporary designs to classic designs, you can choose to either purchase a specific item you're looking for or take advantage of their specials that are offered from time to time. Complete living room sets which include couches, side tables and ottomans are priced reasonably (and the quality is good too.) Particularly ... read more

jennconvert ripoff 

on Citysearch

14 years ago

6 months of headache - still not over! – When we purchased 3 pieces of furniture from Jennifer Convertibles, we were told it would be delivered in 6 weeks. It took 3 months for delivery and when the last piece (an armchair) arrive it was ripped! After waiting 3 months I accepted the chair and immediately called the customer service department. I was told that a new arm for the chair would arrive within 4 weeks and that a customer service technician would come out and replace it. That was 3 months ago and still - no arm! It h... read more

Contributor 

on Citysearch

16 years ago

Editorial Review – Popular furniture chain specializes in easy-to-convert sofa beds and all-leather sectionals; selected clearance centers also carry tables, chairs and more.