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Jenn-air Appliances
- Business Services
- Benton Harbor, MI
About this business
Location details
553 Benson Rd, Benton Harbor, MI, 49022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our dual fuel downdraft range is now a $3,000 brick because a $400 item is not in stock. The front panel, part number W10314421, that controls the oven, does not work and has not since January 2024. The part is not available anywhere in the USA and it is not expected until maybe late December. I have googled the part and all suppliers say it is on back order. There were a few that claimed it is in stock and, after a telephone call, changed their tune to state their website is outdated. A call to Jenn-Air corporate was just a... read more
Jenn-Air customer service is an absolute joke. Please avoid this company back in January 2023. We bought a induction stove from Jen-Air versus other brands specifically because the guy who sold it to us told us that Jen had good customer service that was 100% wrong. after using the stove, the second time myself personally and babying the pans There was a crack underneath the pan so I called Jenair customer service and they said no problem. They will have a guy come fix it that Friday well that guy showed up with no part and ... read more
We just spent $16,000 on combo units refrigerator and freezer. When we purchased the units we were told that we were able to get $1400 towards something else in the store . My husband went in the store last week and picked out a convection/microwave oven. The salesman Alan confirmed with someone else in the store that day, not sure if he was the manager, but he stated that the microwave was included in the deal. Today, I got a call from Alan and now, he is telling us that the microwave/convection oven is not available in the... read more
What do you do with a $12500. Jenn-air refrigerator that the tube that supplies the water to the water dispenser which breaks in a spot that a certified repairman laughs at you when he tells you he can't repair it. You need to order a new door plus pay for 2 techs to install estimate is over $3000. and Jenn-air won't help? Put a sign on the door. HAHA not funny! UPDATE THANK YOU for helping me get a new refrigerator equal to mine that was delivered set up and taken away the old price at a reduced price. They satisfied this c... read more
What do you do with a $12500. Jenn-air refrigerator that the tube that supplies the water to the water dispenser which breaks in a spot that a certified repairman laughs at you when he tells you he can't repair it. You need to order a new door plus pay for 2 techs to install estimate is over $3000. and Jenn-air won't help? Put a sign on the door. HAHA not funny!
Frequently asked questions about Jenn-air Appliances
How is Jenn-air Appliances rated?
Jenn-air Appliances has a 2.1 star rating with 20 reviews.
When is Jenn-air Appliances open?
Jenn-air Appliances is closed now. It will open on Monday at 9:00 a.m.
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