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Jenn-air Appliances
- Business Services
- Benton Harbor, MI
About this business
Location details
553 Benson Rd, Benton Harbor, MI, 49022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had the worst experience with our Jenn-Air wall oven. We are on our second "high-end" wall oven. We got one model which was great until it stopped working about 2 months after installation. After nearly 3 months of back and forth with the company and 2 different contracted repair technician visits, they finally agreed to honor the warranty and replace the oven. The new one is the same size and color, but that's where the similarity ends. The new one is terrible. The microwave has a setting to defrost meats, but you ha... read more
I've had a JennAir built-in 42" refrigerator. I just took the drawers out to clean them - which wasn't easy. It is now impossible to get them back in because the door does not open past 90 degrees. Called customer service - useless as always. This company is horrible to deal with - all they say is "read the manual" and they provide no useful assistance. Do not buy.
Friends, I wish it were possible to give these people ZERO stars. They sell "premium" products but refuse to provide respectable service. I bought a dishwasher that was missing gaskets. They refused to stand behind their product and used every excuse in the book to refuse responsibility or provide service. Their parts department, RepairClinic, is arguably the least customer friendly organization I have dealt with in years. They provide wrong information on parts that should have been working in the first place, and charge yo... read more
Purchased 3 appliances. All look great but are the least reliable products I've ever purchased. ALL 3 have issues that conveniently fall out of warranty (less than 2 years). Range preheat doesn't work, micro time doesn't keep, and fridge ice maker won't turn off & lights stopped working. I wouldn't expect from appliances this expensive. Crazy
Our dual fuel downdraft range is now a $3,000 brick because a $400 item is not in stock. The front panel, part number W10314421, that controls the oven, does not work and has not since January 2024. The part is not available anywhere in the USA and it is not expected until maybe late December. I have googled the part and all suppliers say it is on back order. There were a few that claimed it is in stock and, after a telephone call, changed their tune to state their website is outdated. A call to Jenn-Air corporate was just a... read more
Frequently asked questions about Jenn-air Appliances
How is Jenn-air Appliances rated?
Jenn-air Appliances has a 1.9 star rating with 23 reviews.
When is Jenn-air Appliances open?
Jenn-air Appliances is open now. It will close at 6:00 p.m.
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