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Jeffrey H Frank, MD
- Louisville, KY
About this business
At Norton Healthcare, we believe you - the patient - are the most important person to our practice. As the region's leading health care provider, we are committed to providing comprehensive, quality health care to all those we serve in a manner that responds to the needs of our community and honors our faith heritage. Our specialty practice is a part of Norton Physician Services, a multispecialty physician group at Norton Healthcare. Norton Physician Services currently includes more than 400 providers who offer primary, spec... read more
Location details
4915 Norton Healthcare Blvd Suite 402, #305, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sat in his very messy office and felt like he dismissed all of my concerns, labeling everything as normal migraine symptoms without explanation.
Staff does not react to or appear to care about urgency of prescriptions. They have no empathy and are rude on the phone. Will be looking for another Doctor as I have no tolerance for incompetent, lazy people.
Dr. Frank was the first to get my chronic migraines under control. He listened and explained the treatment thoroughly. The office staff have never been friendly and the wait times are long but for me, I can overlook those if the doctor is knowledgeable and good at what they do.
Terrible experience. While explaining symptoms at one point, he put his finger up to me to stop talking. He checked his apple watch and texted back to someone 3 separate times while in my visit as I was explaining my symptoms, which made me feel as though I was interrupting his time. Spoke to me in a very condescending tone. There was zero physical exam done, and we sat in his messy and poorly organized office rather than an exam room. He did not get up from behind his desk until walking me out. I was apprehensive to add ano... read more
I saw Dr. Frank several times for injections for migraines. Dr. Frank once dropped a vial of into the sharp’s container and dug it out and used it on me. On another occasion the needle came apart and the medicine ran down my face. Dr. Frank and I were both kind of stunned. He grabbed paper towels and aggressively told me “well clean yourself up!” You would do well to see another doctor.
This guy is garbage. Save your time & money- Look elsewhere
I spent very little time with Dr. Frank and was given a very standard course of prescription medication with no alternatives. Then I was given a very expensive bill which Norton refuses to reduce. No surprise that his grade here is much lower than the curated reviews on Norton's website.
If I could give a Zero I would. Rude/Unprofessional to say the least. Be Advised. Ordered test and never called me back or followed up. Just abandoned me. Very inappropriate doctor. Calling Ombudsman for complaint with this doctor and his staff at Norton’s.
TERRIBLE! He doesn’t listen! I wish I could could give this doctor zero stars. I have severe migraines as well as a whole host of other neurological symptoms. He’s tried me on several medications and brushed my concerns about medication reactions aside. He has been refusing to run an MRI which I have been requesting since July. My mother has mild Chiari and my aunt has MS, both of which run in my family. Chiari is in majority of cases surgical fix is necessary to relieve migraines. Pills don’t work on a problem when it’s a s... read more
Frequently asked questions about Jeffrey H Frank, MD
How is Jeffrey H Frank, MD rated?
Jeffrey H Frank, MD has a 2.4 star rating with 25 reviews.
When is Jeffrey H Frank, MD open?
Jeffrey H Frank, MD is open now. It will close at 6:00 p.m.
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