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Jeffrey Charles and Associates
- Property Management
- Alexandria, VA
About this business
Location details
6422 Grovedale Dr Suite 201C, Alexandria, VA, 22310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nobody is available to answer phones on the weekends and there is not even a voicemail option. There is no emergency number provided for issues that occur off working hours. Unreliable and long turn around time for regular maintenance issues. Company has also failed to provide a clear list of serviceable items included in fees - in fact currently very unclear about where our finances are directed and what is actually being maintained on a month to month and quarterly basis. Maintenance requests being fulfilled is like pullin... read more
Laura at Jeffrey Charles and Associates has been an excellent property manager for our condominium over the past year. As condo president, I worked closely with her and consistently found her to be committed, diligent, and highly responsive. She attended frequent board meetings, provided clear updates, and followed through on both major projects and everyday issues. Laura helped set up a reserve study, oversaw parking lot paving, implementation of parking tags, replacement of outdoor lighting, exterior repairs, and handled c... read more
Our HOA in VA hired Jeffrey Charles for comprehensive management services approximately one year ago, with Laura assuming the role of our property manager. We are highly satisfied with her performance and the company's service overall. Laura has demonstrated exceptional leadership and effectiveness in managing numerous significant projects such as parking lot paving, cutting and trimming trees, cleaning and power washing our two playgrounds, contributing greatly to the enhancement of our community.
Worst property management company that I've ever seen or worked with. Constant harassment against their tenants, a myriad of unresolved issues as far as their facilities go (which I will list off further down), and an incredibly unhelpful and, frankly, condescending team in their office. Facility issues I saw included: -people shitting in the stairwell and nobody coming to clean it for several days, even after calling to complain -allowing most tenants to let their dogs defecate wherever on property without cleaning it, but ... read more
Frequently asked questions about Jeffrey Charles and Associates
How is Jeffrey Charles and Associates rated?
Jeffrey Charles and Associates has a 3.6 star rating with 42 reviews.
When is Jeffrey Charles and Associates open?
Jeffrey Charles and Associates is closed now. It will open tomorrow at 9:00 a.m.
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