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Plumbing contracting, service-orientated repair service, specializing in small repairs up to complete bathroom remodeling. Personalized service with customer consideration. Deal directly with owner. We answer telephone calls, and take pride in customer service.
3737 Rosemont Blvd, Louisville, KY, 40218, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I don't usually write reviews, but after seeing this low rating I feel I need to give my opinion. My home warranty dispatched Jeff Foster plumbing. Sam and his apprentice Nate came out to the house the SAME DAY to assess the multiple plumbing issues I was experiencing. After diagnostics and formulating a repair plan, they have kept me informed and have been attentive to my needs. Sam made a follow-up call on Sunday just to ensure that I still had hot water after a temporary fix and a part order. Both Sam and Nate have been p... read more
If I could give zero stars I would. My warranty company assigned them to my house for a non working garbage disposal. I get a call from the tech saying he was on my way to my house at 1:30 pm. By 2:30 pm he still had not shown up and I get a text from Jeff Fosters saying my work order had been transferred at the warranty company. So I tried calling and texting Jeff Foster back as well as the tech that called me. No response. When I called my warranty company they were told the tech went to my house but were told by a lady at... read more
Business response:
We went to the address listed on the work order. You were very rude to the plumbers, so I requested that the warranty company transfer the job. We will not tolerate such behavior from anyone! We do not appreciate being called a liar...sticks and stones.
Had our hot water heater go out original to home. Jeff Foster was out next day through our home warranty and replaced it. No harm no foul. A year and a half later our pilot light won’t light on the hot water heater. Jeff foster came back out and after many attempts got it lit and said that there’s a manufacturer defect on the gas control valve. I asked when that would be fixed only to be told that me as the homeowner would have to contact Rheem the manufacturer for a replacement part and get it switched out through their sup... read more
Business response:
When we work with a home warranty company, we are obligated to follow their policies. We always check with the home warranty company to determine what is/is not covered on a customer's contract. Also, when a mfg warranty is involved, it trumps any home warranty. The mfg will only speak with the homeowner, no contractors! With regard to the inspection sticker, we're only human...things happen...things get missed. Not sure what a "tee fitting catch" is, but installation was done up-to-code. The only cause of the water heater f... read more
We called for a plumbing issue with water in our mechanical room on a Friday. They came out and looked around. Said they felt is must be our 5 year old hot water heater. So we scheduled for a replacement on the following Monday. On Saturday morning once again we had water in our mechanical room and could see it was not the water heater. They were not open on the weekend so we called another plumber to take a look. The main water line needed to be cleared. That has taken care of the issue. So now we do not need a hot water he... read more
DO NOT USE JEFF FOSTER PLUMBING! We had an issue with a leak in our crawl space coming from the shower in the master bath. I called home warranty and they sent this company out. They were supposed to contact me within 48 hours and did not. When I finally got a hold of them they were not very friendly on the phone. They were late to the appointment. I was told they couldn’t fix the problem because of spray foam being under the crawl space from the previous owners and that we would need to remove that before they can fix the l... read more
Keith came by and fixed some valves, was very professional and helpful. **** *** ********* ***** *** ** *** ***** ****
A worker came in January to fix our water heater, but they had to order the part. Here it is July, and we're still waiting for them to come back to fix it.
Business response:
Issue was resolved
Jeff Foster Plumbing has a 2 star rating with 8 reviews.
Jeff Foster Plumbing is open now. It will close at 6:00 p.m.
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