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Jeff Couch's RV Nation

4.2

About this business

Location details

2122 Hamilton Eaton Rd, Hamilton, OH, 45011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.21,838 reviews
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Matthew W.'s profile image
Matthew W. 
a month ago

I purchased an RV over the phone in January after a LONG time looking. I settled on a 273RL. The purchase process was pretty smooth. The salesman was responsive, gave me a full video walkthrough and answered all of my questions. They even stored the until for me at no charge. It wasn't until I got the unit home (we live in Pittsburgh) that things went bad. As my wife and I were prepping the unit for our first trip, we noticed water leaking when we used the outside fridge. Come to find out it was due to a broken PVC ... read more

Matthew W.'s profile image
Matthew W. 
a month ago

I purchased an RV over the phone in January after a LONG time looking. I settled on a 273RL. The purchase process was pretty smooth. The salesman was responsive, gave me a full video walkthrough and answered all of my questions. They even stored the until for me at no charge. It wasn't until I got the unit home (we live in Pittsburgh) that things went bad. As my wife and I were prepping the unit for our first trip, we noticed water leaking when we used the outside fridge. Come to find out it was due to a broken PVC ... read more

Dan M.'s profile image
Dan M. 
2 months ago

Pay for what you get! Not a very good experience from this dealership. I decide to pay for my own inspection before shipping the RV across country to my property. Did not want to have any problems since I was 2000 miles away from the dealership. All I ended up with those problems items on the inspection report were not fully addressed and still had to have warranty people come to the location for continued repairs. Waste of money on an inspection since the dealership didn't address some of the major items on the inspection a... read more

Samuel P.'s profile image
Samuel P. 
9 months ago

After dealing on the phone with this dealership for about 8 years, my wife and I finally purchased a 2025 Sabre 37FLH. We had it delivered to a campground in NH and have had one issue after another since then. On delivery, after paying 2500 dollars for them to install a washer dryer, it was never installed correctly and was damaged when i looked into the space it was in! Neither unit was plugged in, the top of the washer was broken and cracked because the dryer was not anchored properly! After three months, waiting for the f... read more

vanceryder@live.com's profile image
vanceryder@live.com 
a year ago

I am writing this review today and know that I have documentation and pictures to back everything I say here today. I would have given zero stars, but that wasn't an option. Last year I purchased a 245VC from Couch's and to say that Forest River, Lippert and Couch's shouldn't be dealt with is an understatement. From a warranty standpoint, neither Couch's, Forest River or Lippert stand behind their warranty, they pass the buck off to their vendors like Lippert and then when Lippert refuses to honor the warranty they clam up a... read more

Marylin C.'s profile image
Marylin C. 
2 years ago

Very accommodating and helpful. Excellent service support 

Lane B.'s profile image
Lane B. 
2 years ago

Jaylan made the process of buying our camper a breeze, he was able to answer any and all questions we had, responded asap even in the evenings and weekends. the whole team from sales to financing to the walk through, everyone was so nice. We recommend everyone to work with this company and ask for Jaylan when you go to look! 

Keith F.'s profile image
Keith F. 
2 years ago

I hope this write up can help one family not deal with the hassle that my family has had to go through. I would NEVER buy from this dealership or team again. My wife and I knew exactly what we wanted after an RV show, found a few dealerships that had the inventory and started to call around. Told everyone the exact price from what we saw at the RV show and if they could match it and quote delivery, we would go with it. no negotiating on our part, straight forward LAY UP on the sales behalf. told him that we would go with it ... read more

Con D.'s profile image
Con D. 
2 years ago

The only reason I am giving them the rating of 4 is because the salesman Hunter was awesome in answering all my questions and helping after we were having problems with the extended warranty. We made the sale over the phone and after reading several reviews we decided to pay for someone to go out and inspect the Salem 42 view before we signed the papers. The inspector found 12 issues, 2 of them which were important pertaining to water leaks. We paid the inspector extra to go recheck everything since we lived 2 hours away and... read more

Frequently asked questions about Jeff Couch's RV Nation

How is Jeff Couch's RV Nation rated?

Jeff Couch's RV Nation has a 4.2 star rating with 1,838 reviews. 

When is Jeff Couch's RV Nation open?

Jeff Couch's RV Nation is open now. It will close at 5:00 p.m. 

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