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Jeff Couch's RV Nation
- RV Dealers
- Hamilton, OH
About this business
Location details
2122 Hamilton Eaton Rd, Hamilton, OH, 45011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I'm not one to usually write reviews. But after a year and a half of trying to get something fixed on a Forest River Salem Grand Villa that I bought from Couch's RV Nation. I'm now being told that it's out of warranty and that I'm on my own. The lack of customer service or responsibility for delivering the coach that was damaged is unbelievable. In the future it may be better to look at other alternatives than Couch's RV Nation. Forrest
I purchased an RV over the phone in January after a LONG time looking. I settled on a 273RL. The purchase process was pretty smooth. The salesman was responsive, gave me a full video walkthrough and answered all of my questions. They even stored the until for me at no charge. It wasn't until I got the unit home (we live in Pittsburgh) that things went bad. As my wife and I were prepping the unit for our first trip, we noticed water leaking when we used the outside fridge. Come to find out it was due to a broken PVC ... read more
I purchased an RV over the phone in January after a LONG time looking. I settled on a 273RL. The purchase process was pretty smooth. The salesman was responsive, gave me a full video walkthrough and answered all of my questions. They even stored the until for me at no charge. It wasn't until I got the unit home (we live in Pittsburgh) that things went bad. As my wife and I were prepping the unit for our first trip, we noticed water leaking when we used the outside fridge. Come to find out it was due to a broken PVC ... read more
Pay for what you get! Not a very good experience from this dealership. I decide to pay for my own inspection before shipping the RV across country to my property. Did not want to have any problems since I was 2000 miles away from the dealership. All I ended up with those problems items on the inspection report were not fully addressed and still had to have warranty people come to the location for continued repairs. Waste of money on an inspection since the dealership didn't address some of the major items on the inspection a... read more
After dealing on the phone with this dealership for about 8 years, my wife and I finally purchased a 2025 Sabre 37FLH. We had it delivered to a campground in NH and have had one issue after another since then. On delivery, after paying 2500 dollars for them to install a washer dryer, it was never installed correctly and was damaged when i looked into the space it was in! Neither unit was plugged in, the top of the washer was broken and cracked because the dryer was not anchored properly! After three months, waiting for the f... read more
I am writing this review today and know that I have documentation and pictures to back everything I say here today. I would have given zero stars, but that wasn't an option. Last year I purchased a 245VC from Couch's and to say that Forest River, Lippert and Couch's shouldn't be dealt with is an understatement. From a warranty standpoint, neither Couch's, Forest River or Lippert stand behind their warranty, they pass the buck off to their vendors like Lippert and then when Lippert refuses to honor the warranty they clam up a... read more
Very accommodating and helpful. Excellent service support
Jaylan made the process of buying our camper a breeze, he was able to answer any and all questions we had, responded asap even in the evenings and weekends. the whole team from sales to financing to the walk through, everyone was so nice. We recommend everyone to work with this company and ask for Jaylan when you go to look!
I hope this write up can help one family not deal with the hassle that my family has had to go through. I would NEVER buy from this dealership or team again. My wife and I knew exactly what we wanted after an RV show, found a few dealerships that had the inventory and started to call around. Told everyone the exact price from what we saw at the RV show and if they could match it and quote delivery, we would go with it. no negotiating on our part, straight forward LAY UP on the sales behalf. told him that we would go with it ... read more
Frequently asked questions about Jeff Couch's RV Nation
How is Jeff Couch's RV Nation rated?
Jeff Couch's RV Nation has a 4.2 star rating with 1,926 reviews.
When is Jeff Couch's RV Nation open?
Jeff Couch's RV Nation is closed now. It will open at 9:00 a.m.
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