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452 W Hillcrest Dr, Thousand Oaks, CA, 91360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Customer service was disappointing. An older brunette woman, who seemed like she was the manager, continued to have a lengthy conversation with a team member by the register while I waited at the register for help. She acknowledged my presence, but was not eager to help. I was purchasing one item and I guess the sale wasn’t enough to warrant her energy.
Worst customer service ! Karim is disrespectful! Know nothing about customer service and bad representation for J Crew ! Would not recommend
Went in tonight to pick out a special birthday gift for my sister. No easy task for me but I've always felt compelled to put extra effort when buying for a special person. The Sales Associate named Tommy that went completely above what I expect service to be was not just helpful but made me feel as though I'm a special customer. It reminded me of the personal attention you'd have 30 years ago at Nordstrom. That's gone from there but definitely alive and well here at J Crew with Tommy. Thank you
J'adore Jcrew
J.crew has a 3.9 star rating with 39 reviews.
J.crew is closed now. It will open at 10:00 a.m.
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