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J.crew
- Clothing Rental
- Bellevue, WA
About this business
Location details
2058 Bellevue Square, Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:30 p.m. | |
| Tue | 9:30 a.m. to 9:30 p.m. | |
| Wed | 9:30 a.m. to 9:30 p.m. | |
| Thu | 9:30 a.m. to 9:30 p.m. | |
| Fri | 9:30 a.m. to 9:30 p.m. | |
| Sat | 9:30 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Got returned label due to manufacturing defects- store associate refused to accept it, did not even called to customer service, absolutely no way to help- no wonder nobody wants to shop in this store anymore. Very frustrating she just told me go and ship return by yourself!
I have been a loyal customer for years and I as well as my husband have began to experience an increasing amount of customer service issues at your Bellevue location. I tried to exchange a sweater that I received for Christmas, with tag on, that you still had on display but I didn’t have the email address of the person who purchased it- the CSR loudly said she wasn’t lying and that your store will not take back items without emails addresses- no one accused her of lying and she became escalated, not me. Today my husband went... read more
My daughter bought me a beautiful pair of pajamas for Christmas. They were beautiful until they were washed. The seam going down the sides of the legs were detached from the material. The hems at the leg bottoms weren’t cattywompas after washed, just a horrible look.
I had come in to make some in-store returns and had the distinct pleasure of being assisted by Brittany, who should absolutely be commended for the job she is doing. She is professional but personable, highly knowledgeable & skilled but down-to-earth, helpful but not pushy, and overall just extremely on her game. And Brittany also made me feel like a king while I was trying some items on, ensuring I had every last piece of knowledge I would need to make an informed decision prior to purchasing, making helpful/practical sugge... read more
Frequently asked questions about J.crew
How is J.crew rated?
J.crew has a 3.8 star rating with 79 reviews.
When is J.crew open?
J.crew is closed now. It will open at 9:30 a.m.
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