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J.crew

4.0

About this business

Shop J.Crew for the Highest Quality Men's and Women's Clothing and see the entire selection of Cashmere Sweaters, Dresses and Shoes, Jackets, Accessories and more. 

Location details

2058 Bellevue Square, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 9:30 p.m.
Tue9:30 a.m. to 9:30 p.m.
Wed9:30 a.m. to 9:30 p.m.
Thu9:30 a.m. to 9:30 p.m.
Fri9:30 a.m. to 9:30 p.m.
Sat9:30 a.m. to 9:30 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.068 reviews
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Lynne Ellis's profile image
Lynne Ellis 
on Google
3 months ago

Condescending salesperson and limited sizes. Worst retail experience I’ve ever had. Avoid. 

Jeremy T's profile image
Jeremy T 
on Google
4 months ago

I haven't had the same experience as some of the more recent reviews. Maybe because I shop on weekday evenings, but Ive always had good customer service at this store. Whether its finding another size, an opinion on which piece fit me better or just doing an exchange for a different size for a online purchase, same consistent customer service. I shop here quite a bit, I always look on the web site and ask if they would match the sale price (tip, app sometimes doesn't always find the item). The store is always been clean and ... read more

Jeremy T's profile image
Jeremy T 
on Google
5 months ago

I haven't had the same experience as some of the more recent reviews. Maybe because I shop on weekday evenings, but Ive always had good customer service at this store. Whether its finding another size, an opinion on which piece fit me better or just doing an exchange for a different size for a online purchase, same consistent customer service. I shop here quite a bit, I always look on the web site and ask if they would match the sale price (tip, app sometimes doesn't always find the item). The store is always been clean and ... read more

Euphrosyne's profile image
Euphrosyne 
on Google
5 months ago

I recently visited the J.Crew store and was quite disappointed with the overall customer service. There were about five employees in the store and only two customers, including myself, so I’m not sure what the staff were so busy with. When I asked one of the staff members where the fitting rooms were, she looked at me, didn’t say a word, and simply walked away. I then asked another employee, a male staff member, and he kindly showed me to the fitting rooms, which I appreciated. However, when I needed help finding the right s... read more

Scott Newton's profile image
Scott Newton 
on Google
5 months ago

Went in to drop off a return that I had initiated online and instead of refunding me, the employees charged me for the item again. Now I have paid for 2 pairs of pants and own 0 due to the employees incompetence. 

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Frequently asked questions about J.crew

How is J.crew rated?

J.crew has a 4 star rating with 68 reviews. 

When is J.crew open?

J.crew is closed now. It will open tomorrow at 9:30 a.m. 

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