JCPenney Salon

Mela Lewis 

on Google

a week ago

The worst experience I have ever gone through at any hair salon. I have used JCPenney salon at multiple different locations in different states and this location has the poorest customer service I’ve ever received. I scheduled with a master stylist named Charmaine yet Her customer service does not need expectation of a master stylist. How can you call yourself a master stylist when you have no sensitivity towards your client when you make a last-minute cancellation. I booked an appointment, the day before the salon called me... read more

myong waker 

on Google

2 months ago

We went to look at wedding ring at JCPenny Jewelry department I happen to find one I really liked but needed to size to smaller it was closing time so she was going to hold on to till next day But we sized & everything Next day went back she wasn't there yet so the other person was helping couldn't located the ring for 1/2 an hour Finally, he did according to him it was on bottom of whole a bunch of stuff if I didn't showed him a photo he would have never found it. All that hassles time consuming I asked for little bit of di... read more

Robin Cookie 

on Google

3 months ago

The staff was friendly. No appointment was able to get right in. Asked how much price was prior to appointment. Tried to change price after appointment. The young lady Nicole I think that’s her name prices are different. The check out person was different than the check in. They honored the quote price. I mentioned that I was tender headed. She was very gentle which I really appreciated. The hair wash and hair cut was awful! She didn’t cut all of my hair. I washed my hair the next day and the cut was lopsided. I definitely w... read more

Marisa Valdez 

on Google

4 months ago

Suzzet is my hair dresser,shes the best I love herrrrrr !!!