JCPenney Salon

Madison Flatman 

on Google

3 months ago

Normally I’m pretty chill about my hair but this experience left a poor taste in my mouth. I came in asking for just a split ends trim and some highlights which resulted in this terrible haircut (first picture). I decided to put my hair in the hands of someone who recently started doing hair. The color wasn’t necessarily what I was thinking but I shrugged it off, thinking I didn’t communicate even though I did show a picture of how I wanted my color to look. I didn’t notice the uneven parts until after I got home, otherwise ... read more

wtf me 

on Google

9 months ago

Absolutely ruined my hair. My hair was pretty healthy when I walked in, at least that's what she kept saying. Did the opposite of what I asked. Left with fried hair due to blow-drying foils, which over processed a couple of sections. I asked what volume developer she was using, never gave me an answer. I have breakage all over my head. I have harsh lines in one section in back, Zebra stripes. I haven't a clue to what I did to this lady. In her defense she did say she didn't know if she could do it or not. Gave me warm tones ... read more

Kat Kilen 

on Google

a year ago

Just got the best perm ever from a lovely lady named Tatiana! Fantastic work, and her attention to detail is amazing! The salon itself is very welcoming, and the staff is incredibly congenial. I'll be back!!!!