JCPenney Salon

Brittany Todd 

on Google

4 months ago

Had an appointment scheduled with Cournisha yesterday at 12 pm to get my labor braids before I deliver my baby. Came on time for my appointment and she was no where to be found. Waited for about 15 minutes with no word, and the front desk wasn't sure where she was either. Decided to save myself some time and go find a stylist who respected my time enough to at least communicate if she was running late. Not even an apology call the following day. Very poor customer service. 

minh lam 

on Google

a year ago

Worse haircut ever, I said where I wanted my shortest layer and he just kept cutting and cutting. Wanted my shortest layer below my chest and it’s above it now. There’s also random long pieces. 

Diane Rougeux 

on Google

a year ago

Always friendly and helpful! Does a great haircut!! 

Alicia P. 

on Google

a year ago

I hate that JCPenny salon only caters to non ethic hair. I wanted a wash/conditioner and trim. Apparently, non ethic hair tends to be cut wet while my hair needs to be blow dried for an even trim due to the curls and coils. Well, you get charged more for having different hair. Also, this location has roaches. There was one on its back fighting for its life in the broad daylight by a door. I see they're trying to address the problem with pesticides, but having roaches us nasty.