JCPenney Salon

Elisapeta Hafoka 

on Google

5 months ago

The customer service here was the WORST. I didn’t even get my hair done at all. I had an appointment for a balayage but the hair stylist sat me down to tell me that my hair was really long and she hoped to finish by the time the salon closed. She honestly seemed like she didn’t want to work on my hair at all. She seemed like she didn’t want to be there at all which was so unprofessional. She then went over the prices and kept exaggerating the price and made it seem like my hair was difficult to work with. The prices we discu... read more

Smiley Bell 

on Google

7 months ago

DID not visit the Salon. Bought school clothes and the customer service was horrible. Rude rude rude after spending money given a hard time about extra bags 

Sydnee Griffin 

on Google

2 years ago

I made an appointment online for a color. I came in wanting an all over color knowing I needed it lightened. They told me the dye they were going to use had a lightening agent and they wanted to do something a little different then the original plan. She took 5 hours to do my hair and my roots and front pieces had turned a golden orange and the rest was still dark brown. Definitely could’ve gotten a box dye to get these results. They had me pay still even though I was very unhappy with the results and told me to come back in... read more

Amanda Scott 

on Google

2 years ago

I had my hair done here last minute by a "master stylist". I showed her pictures of what I wanted which was Bayalage. She took all day pulling dye through my hair and when she had dried my hair it looked exactly the same as when I came in. Exactly the same!! Then she cut my hair and it looked so bad. I do not reccomend going here. It worries me who they make "master stylists". I did get a refund and the manager was very nice an apologetic.