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JCPenney Portraits

3.0

About this business

Location details

27150 Novi Rd, Novi, MI, 48377, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.070 reviews
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shelby clay's profile image
shelby clay 
a month ago

Super unprofessional, and unorganized… they should just close!!! Jay was the absolute WORSE!!!! If I could give 0 stars I would 

Melanie Parker's profile image
Melanie Parker 
2 months ago

We had a great experience with JoaQuaina. My 2 year old was not very cooperative, but she managed to capture several adorable photos of him and of my children together. 

Shwanna Shree Wilson's profile image
Shwanna Shree Wilson 
5 months ago

Very disappointed with this location because I went with my daughters for family photos a few weeks ago and scheduled another appointment for the following week for my daughters to get sibling as well as individual photos, nevertheless I used Groupon because this was my 1st experience with JCPenney. Unfortunately, I did not (originally) receive what I paid for in the Groupon package I purchased after the manager took the photos and I worked with him on designing my 36 5x7 that were included in my Groupon package. I only rece... read more

Shruti Rawool's profile image
Shruti Rawool 
5 months ago

Did not do a good job with the photoshoot and editing. Photos have not been cropped properly. Definitely overpriced for the kind of photos you get. 

Faded by fadi Novi's profile image
Faded by fadi Novi 
7 months ago

This was my first experience with JC Penny portraits and I was beyond disappointed. I had to reschedule my initial appointment because they were behind by two families and short staffed an I was not able to wait that long even though I had an appointment. At the second appointment we also ended up waiting but not as long. The lady helping us out was rushing to leave because we were the last appointment and I felt as though we were rushed through our options, she even forgot to put our names on the card. She said that a mange... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3 star rating with 70 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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