JCPenney Portraits

Kathleen Tilton 

on Google

5 months ago

I had a lovely experience getting family portraits done at the end of January. We went on a Thursday morning and Linzie was our photographer and made it such a fun experience. 

Antonio Bou 

on Google

8 months ago

I was extremely disappointed, this was first and last experience with them. It was me and my girlfriend taking Christmas pictures together. The photographer talking our photos was not very transparent with us at all, she didn’t communicate with us either properly to let us know how we looked while taking the pictures and even not showing us at least one photo of us to make sure we looked somewhat presentable. You would think they would show you a couple photos right after she takes them since you are paying an arm and a leg ... read more

Joyce Lewis 

on Google

8 months ago

This used to be a great place to go and despite having a 15 minute late policy they canceled my appointment at 5 10 I got the email to prove it. Waste of time 

Catarina Liebe 

on Google

8 months ago

I am extremely disappointed with the service at JCPenney Photos. I've had multiple appointments where I've had to wait an excessive amount of time past my scheduled time, once for 1.5 hours and another time for 45 minutes. Most recently, I arrived just 3 minutes late because we had to wait for the elevator and make sure our puppies didn't bother anyone. Despite this, the worker refused to take us, and this happened just 4 days before Christmas. This is unacceptable, and I won't be returning. Truly ruined an experience. 

Mary McLaughlin 

on Google

8 months ago

It was a very smooth process! We checked in at 3:30, our appointment time, they took us within 5-10 minutes after getting what pictures we wanted and backgrounds! Tons of people working to move the process along- and they were BUSY! Session was fast and quite fun! Photographers made it very enjoyable!! The photos were processed and we chose which we wanted. We were out within an hour!