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JCPenney Optical

4.6

About this business

Location details

200 Battlefield St, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.655 reviews
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Darlene Medina's profile image
Darlene Medina 
on Google
a year ago

That is very sad that the optical is closing they helped me to get my vision back when I needed my cataract surgery great manager Jennifer 

Brandy Clark's profile image
Brandy Clark 
on Google
4 years ago

Never going back here again. Apparently have had the wrong prescription for a year and never realized it until I had to go to Lenscrafters because it's in my insurance network. 

Anniey Kelley's profile image
Anniey Kelley 
on Google
4 years ago

I am so happy with the help I received from the manager, Jen. I had an issue that she fixed with excellent help and speed! She was so personable and answered my questions on frames and lenses so informatively. I will be sure to always come back here. 

Savannah Gibson's profile image
Savannah Gibson 
on Google
6 years ago

Awesome experience. Great product at an unbeatable price. Wonderful customer service. 

Linda Shelton's profile image
Linda Shelton 
on Google
7 years ago

Went back for the 3rd set of the same frames on Thursday and a sign was up "be back @3:45. Went back 3 times and finally called store mngr, he had not a clue. The first set I purcased needed the glass put back in the frame and I was informed I had received a refund. Don't think so, I have them here. Turns out an employee had shown a refund on the books and stole the money. Told the mngr they were giving JCP a bad rep as they are NOT actually owned or controlled by JCP. EDITING 6/12 YES , now that Lindsey is gone I finally go... read more

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Frequently asked questions about JCPenney Optical

How is JCPenney Optical rated?

JCPenney Optical has a 4.6 star rating with 55 reviews. 

When is JCPenney Optical open?

JCPenney Optical is open now. It will close at 5:00 p.m.  

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