JCPenney Optical

J 

on Google

5 months ago

Poor Quality and Overpriced- The quality of the glasses is terrible. The technical work to center the focus on the lenses is completely unreliable. They sent my glasses to the lab for corrections three times, but either they never actually sent them and lied, or they simply don’t know how to do the job. I spent $600 on two pairs of glasses—far more expensive than other options. Previously, I had my glasses made at American Best for a much better price and excellent quality. Don’t be fooled by the JCPenney name—the quality is... read more

Genieva Smith 

on Google

6 months ago

Unfortunately, I’m having a very frustrating experience with JC Penny Optical. I’ve been going for years, both to get prescriptions and order contacts. I placed my contact order well over a month ago, and still have not gotten it when it usual takes 2 weeks max. I keep getting told that it’ll be next week or in a few days, and “we’ll call.” I just called and they said they don’t have a status on the order. At this point, I should have been advised a week, or more, ago to order somewhere else. I know it’s not their fault, but... read more

Genieva Smith 

on Google

7 months ago

Unfortunately, I’m having a very frustrating experience with JC Penny Optical. I’ve been going for years, both to get prescriptions and order contacts. I placed my contact order well over a month ago, and still have not gotten it when it usual takes 2 weeks max. I keep getting told that it’ll be next week or in a few days, and “we’ll call.” I just called and they said they don’t have a status on the order. At this point, I should have been advised a week, or more, ago to order somewhere else. I know it’s not their fault, but... read more

Eric Gonzalez (Eric Gonz) 

on Google

a year ago

Recently updated the store and it looks fabulous. Always great service from Dr. Perl and Betty.