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JC Heating and AC Repair
- Heating & Air Conditioning/HVAC
- Hodgkins, IL
About this business
JC Heating & Cooling, Inc. is a family owned company found in 1997 on the principle that the business would be based on three fundamentals â?? Quality, Honesty and Integrity. This continues to be our business model. At JC Heating & Cooling, Inc. we are dedicated to building a team of outstanding individuals committed to provide premium quality products & service while delivering the highest level of value with constant focus on 100% customer satisfaction. JC Heating & Cooling, Inc. has been recognized as a Rheem Top Co... read more
Location details
7099 Santa Fe Dr STE G, Hodgkins, IL, 60525, United States
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It is unsatisfactory, during biannual service on our **** system to have to stand and listen while service person attempts to 'sell' extra miscellaneous items for purposes that were not clearly explained except that items would be an upcharge to biannual service call. We have three systems in our home. It did not take a full hour to check all three systems, which seemed odd.Also told one of our systems might fail and that it would mean replacing entire system. No explanations, or guidance, or showing where the issue was or h... read more
Business response:
Hello, In our responsibility is to inform the customer about what we find during the Preventing Maintenance. The technician performed the PM on three Air Conditioning Units in 1h 30 min. We didn't install those unit but we maintaining them for couple years so we know the system. Technician recommend to buy extra booster for AC and this was as an option customer can or can not agree. During system test one of the systems was acting weird on pressures so that why technician take closer look to this and he found restricted coil... read more
It is unsatisfactory, during biannual service on our **** system to have to stand and listen while service person attempts to 'sell' extra miscellaneous items for purposes that were not clearly explained except that items would be an upcharge to biannual service call. We have three systems in our home. It did not take a full hour to check all three systems, which seemed odd.Also told one of our systems might fail and that it would mean replacing entire system. No explanations, or guidance, or showing where the issue was or h... read more
Business response:
Hello, In our responsibility is to inform the customer about what we find during the Preventing Maintenance. The technician performed the PM on three Air Conditioning Units in 1h 30 min. We didn't install those unit but we maintaining them for couple years so we know the system. Technician recommend to buy extra booster for AC and this was as an option customer can or can not agree. During system test one of the systems was acting weird on pressures so that why technician take closer look to this and he found restricted coil... read more
Have used them twice now in Gibson City- when out of office have easy ways to get a message to helpful staff in case of urgent matters! when on the phone always polite and helpful for office staff and service providers. Work is solid, communication of problem and remedy is clear and billing is swift and as requested for routing. Also very affordable for the valued service given what is not to love!!
Frequently asked questions about JC Heating and AC Repair
How is JC Heating and AC Repair rated?
JC Heating and AC Repair has a 4.9 star rating with 384 reviews.
When is JC Heating and AC Repair open?
JC Heating and AC Repair is open now. It is open 24/7.
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