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J.b. Robinson Jewelers

1.7

About this business

J.B. Robinson Jewelers - Closed is located at 260 Southpark Ctr., Strongsville, OH. This business specializes in Jewelers. 

Location details

260 Southpark Ctr., Space BL260, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.76 reviews
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Sterling Harris's profile image
Sterling Harris 
6 years ago

Blatant lies! initially they will do anything to help you so that they get you on the hook, but as soon as you've made a purchase you mean nothing to them and their quality of service disappears entirely! Waiting STILL after a 50 min drive to their store having been told that my order would be ready for pickup today, only to get there and be told that id in fact have to wait another 2 weeks. 2 weeks is their go to phrase and anything they say they will have to you after two weeks means you'll likely never see it again. Going... read more

Cassie Harris-Wolfe's profile image
Cassie Harris-Wolfe 
6 years ago
Hannah S's profile image
Hannah S 
7 years ago

The people in the store are helpful, no complaints there however the service when sending rings to be fixed sucks. I have had nothing but problems since I got my ring in August. I lost my diamond in early October and didn't get it back until right before Christmas, when they gave me a promised date of 3 weeks, I literally had to call the customer service and beg for my ring back. after giving me every excuse in the book of why the promised date had pushed back several times, they finally told me they hadn't started it yet, b... read more

Vanessa Fontanez's profile image
Vanessa Fontanez 
7 years ago

The worst experience ever!!! Was talked to very rudely,hung up on. I kept calling because my ring had a promise date and never came still not here I have not gotten any answers ,I was not rude. JB at great northern was so much better and had awesome people working there. I will never buy from JB ever again. 

Alexis DeJesus's profile image
Alexis DeJesus 
7 years ago

I sincerely want to thank Don and the other young gentleman who works there (I'm so sorry I cannot remember your name) for the exceptional service! These guys were able to do something that the 5 other jewlers I went to were not! My engagement ring was a retired style, so when it came time to find the wedding band, that was also retired and not sold anymore. They were able to specially order it and get it to me in less then a month! I know it might not sound super extravagant, but when I say I went everywhere I went EVERYWHE... read more

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Frequently asked questions about J.b. Robinson Jewelers

How is J.b. Robinson Jewelers rated?

J.b. Robinson Jewelers has a 1.7 star rating with 6 reviews. 

When is J.b. Robinson Jewelers open?

J.b. Robinson Jewelers is closed now. It will open tomorrow at 9:00 a.m. 

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