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James & Son Heating & Cooling, Inc.
- Heating & Air Conditioning/HVAC
- Wilmington, NC
About this business
We are a locally owned & operated business with over 30 years of experience in the industry. We proudly serve New Hanover County and the surrounding areas with a commitment to dependability and customer satisfaction. We are licensed, insured and provide a full line of HVAC services including maintenance, repairs, replacement & service.
Location details
5310-D Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently hired James & Son Heating & Cooling to install a new American Standard whole-home heat pump and air handler, and we couldn't be more impressed with their service from start to finish. From the initial quote to the final follow-up, every interaction was defined by professionalism, kindness, and a genuine commitment to customer satisfaction. Right from the start, their pricing was notably better than other local companies we researched. The sales representative, Josh, was incredibly knowledgeable and patient, answ... read more
Of all the HVAC services we have used, James and Son Heating and Cooling has been the BEST company to work with. Very knowledgeable and professional. David, our service tech, explained everything in detail and showed me the problem with our unit. Its nice to know that there is a company that cares about the customer! Thank you for a job well done!
I would highly recommend James & Sons. They were extremely responsive, polite, and knowledgeable.I have been in the construction industry for over 35 years and it is refreshing to see a company operated so professionally. Our technician Dwayne O. quickly checked the system, located the problem and fixed it. He then took the time to check everything to make sure there were no other issues. Very honest, very professional cimpany.
Old heat pump stopped working. Called James & Son and they responded quickly. Thoroughly explained my options and the pros and cons of two different systems at different price points. Answered all my questions and enabled me to make a decision I was comfortable with. New system was ordered and in just a few days it was installed. Works great! Everyone in the office and the field were very nice and easy to work with. I could not be happier.
We have used James and Son for 3 different units now. They are great! I cannot overstate it. They have timely and clear communication. Their pricing is always fair and up front. No additional fees or charges are ever added. They stand by their work. I have recommended them to several of my friends and they have all had the same experience too. Use James and son!
Frequently asked questions about James & Son Heating & Cooling, Inc.
How is James & Son Heating & Cooling, Inc. rated?
James & Son Heating & Cooling, Inc. has a 4.9 star rating with 914 reviews.
When is James & Son Heating & Cooling, Inc. open?
James & Son Heating & Cooling, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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