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James River Group

1.5

About this business

Location details

6641 W Broad St #300, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.5127 reviews
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Honda Guy's profile image
Honda Guy 
on Google
a month ago

Probably the absolute worse company I have ever had to deal with. The valet company crashed my car. I went thru it with their insurance company which was James River. It was a nightmare. I know they are out of VA and I am in MA but man they fed me wrong info right from the start and finally got their act together. They had a local adjuster out and inspected the damages and sent me a check. I dropped the vehicle off at the shop and picked up a rental. It took over 4 weeks for the repair. Ths shop told me it took a long time f... read more

Timothy Adams's profile image
Timothy Adams 
on Google
4 months ago

Very unprofessional establishment. Not honest or ethical. Not truthful with efforts to resolve claims, or provide updates. Treats employees similarly to how they treat customers, terrible. Does not deserve your business. 

David Armbrust's profile image
David Armbrust 
on Google
6 months ago
Anonymous's profile image
Anonymous 
on Google
a year ago
Taylor Maddox's profile image
Taylor Maddox 
on Google
a year ago
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Frequently asked questions about James River Group

How is James River Group rated?

James River Group has a 1.5 star rating with 127 reviews. 

When is James River Group open?

James River Group is closed now. It will open at 9:00 a.m. 

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