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James River Group

1.5

About this business

Location details

6641 W Broad St #300, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.5128 reviews
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Hamed's profile image
Hamed 
a month ago

Frauds, after a year of insurance with them they came after us asking for an additional 150% of the previous paid fees for the year that was ended and increased our new policy by 300%. We want to litigate if they send it to collection, if you’re a company that has been wronged by them we’re open to a joint litigation, contact me. We’re done letting bullies get away. 

Honda Guy's profile image
Honda Guy 
3 months ago

Probably the absolute worse company I have ever had to deal with. The valet company crashed my car. I went thru it with their insurance company which was James River. It was a nightmare. I know they are out of VA and I am in MA but man they fed me wrong info right from the start and finally got their act together. They had a local adjuster out and inspected the damages and sent me a check. I dropped the vehicle off at the shop and picked up a rental. It took over 4 weeks for the repair. Ths shop told me it took a long time f... read more

Timothy Adams's profile image
Timothy Adams 
6 months ago

Very unprofessional establishment. Not honest or ethical. Not truthful with efforts to resolve claims, or provide updates. Treats employees similarly to how they treat customers, terrible. Does not deserve your business. 

David Armbrust's profile image
David Armbrust 
8 months ago
Anonymous's profile image
Anonymous 
a year ago

Frequently asked questions about James River Group

How is James River Group rated?

James River Group has a 1.5 star rating with 128 reviews. 

When is James River Group open?

James River Group is closed now. It will open tomorrow at 9:00 a.m. 

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