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James River Group
- Insurance
- Richmond, VA
About this business
Location details
6641 W Broad St #300, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WOULD BE ZERO STARS - Absolute Worst Insurance Experience I cannot warn people enough to stay far away from James Rivers Insurance. They are dishonest, greedy, and completely useless when you actually need them. We were grossly overcharged for our liquor liability insurance from the very beginning. The premium was inflated well beyond what was reasonable for our business. Then, when we had an actual incident and desperately needed their support, they flat-out refused to provide any assistance. Zero help, zero guidance, zero ... read more
James River Group represents itself to shareholders and clients as an organization defined by "underwriting discipline" and "operational excellence," yet my experience suggests a significant gap between corporate rhetoric and execution. Initial communication was clear, including an explicit promise of a status update within 5–7 business days prior to the holiday break. The company subsequently failed to meet this deadline and moved to complete non-communication. For investors monitoring the firm’s recent 2025 restructuring a... read more
Frauds, after a year of insurance with them they came after us asking for an additional 150% of the previous paid fees for the year that was ended and increased our new policy by 300%. We want to litigate if they send it to collection, if you’re a company that has been wronged by them we’re open to a joint litigation, contact me. We’re done letting bullies get away.
Frequently asked questions about James River Group
How is James River Group rated?
James River Group has a 1.5 star rating with 132 reviews.
When is James River Group open?
James River Group is closed now. It will open on Monday at 9:00 a.m.
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