James River Dermatology

Cindy T. 

on Birdeye

a year ago

WORST patient attention than I have ever seen. Rude, insensitive, and robotic. Verified charges and they were unreasonably higher than the normal standard. Which results in a high out of pocket expense. Charged $300 for 15 minutes with a LPN, not even a doctor? I would NEVER go there again and recommend very adamantly to go ANYWHERE else. AWFUL Experience. 

Yolanda D. 

on Birdeye

2 years ago

My appointment at JRD lasted all of 5 minutes if that with NP Leslie Farr. Her bedside manners were lacking and I felt RUSHED. I understood her explanation of one concern but the second concern of mine was that of which …I’m not here to do cosmetic treatment. It was a blackhead on the back of my lower neck between my shoulder blades. I just couldn’t reach this area. She never offered to help and gave me the option to return to have it surgically removed. Upon checking out …I went back and had a talk with Leslie Farr an... read more

mary k. 

on Birdeye

6 years ago

I Was referred in January for suspicious skin issues. I got an appointment 4 months later. I completed the Patient form.that was emailed to me. I arrived 15 min before my appointment and was asked to complete another form on a Tablet. It asked me to "accept" policies, procedures, costs, and receipt of same, BEFORE actually receiving them. When I declined, the tablet shut down. Ofc Mgr said in order to be seen by Doctor, I must ACCEPT all parts and I could "change it later, since that was their policy"! This document would pr... read more