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James Limousine Service

4.9

About this business

We’re a chauffeured transportation service that goes beyond the obvious. We take those extra steps and give that extra attention to make you feel appreciated. James Limousine has the fleet, the people and the reputation to get you there in style, with superior personalized service and a professional, courteous attitude. That’s why we’re consistently winning awards – and why we’ve been winning customers over since 1992. 

Location details

2415 Anniston St #2302, 2415 Anniston St, Richmond, VA, 23223, United States

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4.9262 reviews
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Bianca Jackson's profile image
Bianca Jackson 
recommend  Recommended
4 years ago

Had a pleasant trip, already recommended to friends. Aaron was my driver and he was very nice and friendly, understanding and listened to everything I wanted done. No complaints, would definitely book in the future 

Kevin Kramer's profile image
Kevin Kramer 
4 years ago

Aaron was our driver, I didn’t realize that racing was part of the package, he almost missed a stop sign and ended up with the front of the car sticking on HWY 60, ran about 72-75 MPH (the posted speed limit is 55) down HWY 60, once we got on the 295/64 I think we had a constant 79-80 weaving in and out of traffic. Did I mention he was also texting....I wasn’t planning on leaving a review until I dealt with the wonderful customer service after calling for 4 days to inquire about why I was getting charged for 4 hours of servi... read more

Business response:

Mr. Kramer, we appreciate your feedback as safety is our #1 priority. The issues you mentioned above will be taken very seriously and addressed with our driver. We continuously have ongoing reinforced training and will discipline accordingly. Our pricing, is the trip time used and the travel time to/from your pick up and drop off location (Lanexa)so the extra hour you were charged is the travel time. We sincerely apologize that your experience was not favorable one. 

Julie Smart Koob's profile image
Julie Smart Koob 
recommend  Recommended
5 years ago

We had a great time with our James Limousine trip! Joyce was our driver and she was fabulous!! The limo was clean, and this trip was a silent auction donation for a Relay for Life event. So glad that James Limousine helps great causes throughout the Richmond region!! 

Marilyn Moore-Vazquez's profile image
Marilyn Moore-Vazquez 
recommend  Recommended
5 years ago

They have awesome service. Mr Steve and Ms Hope were great. We will use James Limousine service in the future. Thanks guys! 

Janet Garzia's profile image
Janet Garzia 
recommend  Recommended
5 years ago

I highly recommend James Limousine and in particular our driver and his assistant (sorry I cannot find the names). We had over 20 people for a Tacky Light tour - with ages from 2 to 95. This was for my mom's 95th birthday. Every need was anticipated and fulfilled. He made sure to let my mom see the lights since she could not get off the bus and asked when we needed bathroom breaks or to adjust the schedule. My family was thrilled with the comfort we experienced and the service from the staff in the office and on the bus. Tha... read more

Ronnie Lambert's profile image
Ronnie Lambert 
recommend  Recommended
5 years ago

Fantastic, clean car, professional driver. could not all for more on our Tacky light Tour. Joyce was simply the best! 

Angela Pettway Allin's profile image
Angela Pettway Allin 
5 years ago
Christopher Patton's profile image
Christopher Patton 
recommend  Recommended
5 years ago

Loved this company. Great phone service, easy to book, and on time! I used them for a group day of touring down in Charlottesville last Saturday and all was perfect, and the driver couldn't have been better. We made modifications to our planned trip, and even extended the length on the back end - the driver had no issues at all. 

Michael Sanders's profile image
Michael Sanders 
recommend  Recommended
5 years ago

I highly recommend this car service company. Nice Job! 

Frequently asked questions about James Limousine Service

How is James Limousine Service rated?

James Limousine Service has a 4.9 star rating with 262 reviews. 

When is James Limousine Service open?

James Limousine Service is open now. It is open 24/7. 

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