James Edward Caro

Random Person 

on Google

3 months ago

The office staff who answers the phone are the some of the least helpful, most defensive, and argumentative people you will encounter. Not sure why they even answer the phone, because they clearly do not want to help anyone. 

Ahmad Hussain 

on Google

7 months ago

I just got seen by Dr Caro and all I could say is that more doctors need to learn from him. He’s a great listener, very empathetic and articulate in explaining what’s going on and what to expect. With his decades of experience he is still humble to take his time in answering my rudimentary questions. 

ELY Gutierrez 

on Google

10 months ago

If I could, I would give 0 stars for the office staff. Specifically the front desk receptionist who has absolutely no Customer Service skills and the office manager, Marisela, who has an immense lack of empathy for patients or family care takers. My father had an appointment on 5/10 at 5:15pm. He arrived no later than 15 minutes late and was not seen. He is hard of hearing, hence why he was there, and was given information that he could not take in. He did have an interpreter with him, but I have not been able to get of hold... read more

Pam Alexander 

on Google

2 years ago

I can't speak to any of the Dr.'s in this clinic but I would say that they need a new front desk person My 82 year old mother called to try to schedule an appointment to have her ears cleaned before she is fitted for her upcoming new hearing aids. She finally hung up because she felt like the front desk person was so cranky, unhelpful, uninterested and rude to her. My mother is a very sweet and kind human and it's not often that I hear a review from her like this. So I called them myself a few days later. I had the exact sam... read more