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James & Co Jewelers Inc
- Consumer Goods
- New York, NY
About this business
Location details
580 5th Ave Level Store, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AVOID AT ALL COSTS. Update to reply: Dear James & Co., Thank you for your reply. However, I must reiterate that I am not satisfied with the ring. The issue is not simply a matter of minor adjustment or tightening – the ring does not meet the quality and standard that I reasonably expected at the time of purchase. While I appreciate your offer of a complimentary repair, this does not resolve my concern. I do not believe it is reasonable for me to incur the cost, risk, and inconvenience of shipping an unsatisfactory item inter... read more
I cannot recommend James and Co more highly! Jimmy and his team at James and Co worked with me to create a ring more beautiful than anything I had imagined. I brought Jimmy my mother’s wedding band, hoping to add some diamonds to the original setting. Jimmy listened to my thoughts with enthusiasm and saw the ring with an artist’s eye. He proposed several ideas and the design we decided on honors my mother’s ring and transforms it for me. I could not be happier. It is rare to meet with such care and consideration in a setting... read more
AVOID AT ALL COSTS. Irish customers, be warned , don’t be fooled by the Irish flag in the window of this shop. I bought an eternity ring here and was guaranteed it was solid and secure. I was told the diamonds wouldn’t budge even if a truck drove over it. Yet within six months of gentle, careful wear, most of the 23 diamonds are loose. When I contacted James, the response was condescending and completely avoided accountability. Their “solution” was for me to fly back to New York so they could tighten the stones , as if anyon... read more
Great diamond and jewelry store in New York’s diamond district. The salesperson was very professional and answered all my questions without being pushy. They have a great selection of natural diamonds and jewelry and seem to have a lot of experience in the industry. If you have the budget they will work with you to find what you are looking for. Great place!!
Phenomenal customer service. Jimmy is the best!
Frequently asked questions about James & Co Jewelers Inc
How is James & Co Jewelers Inc rated?
James & Co Jewelers Inc has a 4.7 star rating with 28 reviews.
When is James & Co Jewelers Inc open?
James & Co Jewelers Inc is closed now. It will open at 9:00 a.m.
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