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James Avery Artisan Jewelry

4.6

About this business

Location details

5650 Grand Pkwy #400, Richmond, TX, 77406, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.6221 reviews
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Aden Bryant's profile image
Aden Bryant 
6 months ago

Lanette Madelon Kathi Shantell And Karen I would love to commend these beautiful people for assisting me here at James Avery They did a wonderful job , and I always feel welcome in the store :) thank you guys for your amazing service 

Sarah Sayani Khan's profile image
Sarah Sayani Khan 
7 months ago

Do NOT go to this location. They are ALL rude especially Elizabeth and Madoline. They refused to do my return and give me my money because I didn’t have a receipt, even though my transaction was shown under my profile and it was under the last 30 days. I went to Morton Ranch James Avery, and they gladly processed my return without a receipt and with great customer service and hospitality, with zero attitude. Elizabeth had the nerve to have a smirk on her face when I confronted her about her rude and unprofessional behavior. 

Lex Talionis's profile image
Lex Talionis 
7 months ago

Always had great service here. Today I brought the kid and Karen was great with him 

Maritza Chazari's profile image
Maritza Chazari 
7 months ago

Quick attend very nice customer service 

Milly Lemus's profile image
Milly Lemus 
7 months ago

’m very disappointed with James Avery. I brought in 5 items for cleaning along with 3 charms to be cleaned and added to a bracelet. When I picked them up, everything looked dirty and had a yellow tint. Even the charms had visible yellow spots. This was not the quality I expected, and I’m very unhappy with the service. Not sure if it was error on however did them or they just not care anymore. Here’s a pic of one of them didn’t feel like taking a bunch of pics. Picked up 09/29. 

Frequently asked questions about James Avery Artisan Jewelry

How is James Avery Artisan Jewelry rated?

James Avery Artisan Jewelry has a 4.6 star rating with 221 reviews. 

When is James Avery Artisan Jewelry open?

James Avery Artisan Jewelry is closed now. It will open tomorrow at 10:00 a.m. 

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