James Avery Artisan Jewelry

Noelia Gonzalez 

on Google

2 months ago

rude employee. my dad went in wanting to buy a gift for his mother. he has little knowledge about jewelry/sizing etc . but he still went out of his way to go into this clueless for a kind gesture for his mother. and he was met with the white employee woman who showed terrible service. being rude like that to a customer is disgusting and dehumanizing. if someone hates working with customers then they shouldn’t be working in customer service?? i wouldn’t doubt if she was a racist since my father has a slight hispanic accent. 

Candace Moreno 

on Google

3 months ago

Not open during advertised hours. I drove to this location hoping to shop early. It says they open at 10a but their gates were closed. I finally left at 10:40 when no one still hadn’t opened the store. I recommend calling before you visit them during opening hours! 

Erica Griffin 

on Google

4 months ago

I usually shop at this location but I might start driving out of my way to the Southlake location with the experience I had at the Hurst location. The older women with the white hair and glasses is very rude and ruined my shopping experience . I believe she is the manager. The other sales associate are usually very friendly. 

Isabella 

on Google

4 months ago

Usually James Avery has the nicest sales people working, but the older lady who works here with straight grey hair and glasses…yikes very rude. Other employees were nice and helpful.