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James Avery Artisan Jewelry

3.5

About this business

Location details

8505 S Sam Houston Pkwy E #110, Houston, TX, 77075, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.5209 reviews
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L G's profile image
L G 
a month ago

Visit this location with my daughter to purchase bracelets and charms for us both. Plus a cleaning for a bracelet my daughter already had. This being my first time purchasing a JA bracelet I was so excited. Ms. Michelle was so great with helping us. She was so patient with getting me set-up. My visit was so amazing, I visit again today for another bracelet and some charms. This time Ms. Roxanne help me with my purchase, resizing my first bracelet and adding additional charms. Just wanted to thank both of you ladies for such ... read more

L G's profile image
L G 
a month ago

Visit this location with my daughter to purchase bracelets and charms for us both. Plus a cleaning for a bracelet my daughter already had. This being my first time purchasing a JA bracelet I was so excited. Ms. Michelle was so great with helping us. She was so patient with getting me set-up. My visit was so amazing, I visit again today for another bracelet and some charms. This time Ms. Roxanne help me with my purchase, resizing my first bracelet and adding additional charms. Just wanted to thank both of you ladies for such ... read more

Kerissa's profile image
Kerissa 
a month ago

Dawn at the front desk was very rude and could benefit from additional customer service training. I came in to exchange a bracelet for a different size. Before visiting the store, I called and was told that it would be perfectly fine to bring the bracelet in for an exchange, even though it already had a charm attached. However, Dawn told me that next time I should make sure the bracelet is the correct size before adding any charms. I explained that the bracelet was a gift for my mother-in-law, and since she had never owned a... read more

Rosie's profile image
Rosie 
a month ago
Nace777 A's profile image
Nace777 A 
a month ago

I have visited this particular James Avery location several times because it is conveniently close to my home. So i went yesterday to purchase two charms unfortunately, each visit has been a disappointing customer service experience. The representatives who have checked me out alwsys seen so unhappy, cold, and unwelcoming. There is very little friendliness or effort to make customers feel valued. When purchasing a charms, I have asked if it could be placed on my bracelet while I was there. The response has always been a cold... read more

Frequently asked questions about James Avery Artisan Jewelry

How is James Avery Artisan Jewelry rated?

James Avery Artisan Jewelry has a 3.5 star rating with 209 reviews. 

When is James Avery Artisan Jewelry open?

James Avery Artisan Jewelry is open now. It will close at 8:00 p.m. 

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