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James Avery Artisan Jewelry

4.7

About this business

Location details

2355 North Expy #1, Brownsville, TX, 78520, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.7136 reviews
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rosa salinas's profile image
rosa salinas 
a week ago
Leonardo Perez's profile image
Leonardo Perez 
3 weeks ago

Large selection of charms and jewelry to choose for the special someone. Staff always willing to assist you. 

Ana Valdes Behrens's profile image
Ana Valdes Behrens 
a month ago

I am changing my review from negative to a positive one ☝️ I went back to JA because I changed my mind on the charms I got. As I went in, I was assisted by 5 employees. One asked me about my purpose, the second one guided me to go to the front, the third one help me reach out to a manager to proceed with the exchange (which happened so quick and smoothly). Cristal was wondering how I was going to put together those charms on my new bracelet project. Since I brought a different bracelet, she asked Lilly to help me see how to ... read more

Destiny Trejo's profile image
Destiny Trejo 
a month ago

I’m still disappointed every time I think about this experience. I brought my bracelet in to have a new charm attached, and when I picked it up, the back of one of my charm looked completely different. It had been a shiny, polished silver finish with a sentimental message engraved on the back. After the service, it looked scratched up and worn, and the engraving was much harder to read. When I pointed it out, I was immediately told that it had already looked like that. It didn’t. It was a gift, and I knew exactly what it loo... read more

Ana Valdes Behrens's profile image
Ana Valdes Behrens 
a month ago

I am extremely disappointed with Brownsville’s James Avery. I would always suggest all JA fans to visit the Dillard’s store instead. The last time I went there, an employee was not as friendly as I expected, not passionate enough to be working there. Everytime I go to the Dillard’s JA, I am always welcomed. They take their time to show me jewelry and even build such a pleasant conversation. Also, I asked about the Charm Event. I totally understand that it is against the company to give spoilers to their customers, but there’... read more

Frequently asked questions about James Avery Artisan Jewelry

How is James Avery Artisan Jewelry rated?

James Avery Artisan Jewelry has a 4.7 star rating with 136 reviews. 

When is James Avery Artisan Jewelry open?

James Avery Artisan Jewelry is closed now. It will open at 10:00 a.m. 

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