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James Auto Ltd

2.9

About this business

Location details

380 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
2.9135 reviews
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Tara P.'s profile image
7 years ago

Never bought a car here but have used their shop for about 7 years now. All I will say is that they have been in business a long time and clearly are doing something right. I really like dealing with them. No BS. 

Jenn B.'s profile image
7 years ago

Had a great experience here. Nice people. Helped me get financing which was hard. They also helped me register my car. Thanks guys, appreciate it all! 

Lisa P.'s profile image
8 years ago

Was sold a car that was not ready for the road. Had to wait for repairs after paying for car. Got home and found hole in radiator. The car has been broken more days than it has worked. Terrible professionalism. There's a scam going on here, make sure to get EVERYTHING in writing they will give you a 50/50 parts warrantee verbally when the car breaks they make money again by fixing what should have been fixed prior to delivery. Buyer Beware!!!! 

Ron W.'s profile image
10 years ago

BAD PLACE!!!!! Russian lade ANN, OMG wayyy rude, only can test drive a car if i show them the money it felt like. Cant believe people actually buy cars from this place, they also own A List down the road, because there james auto name has a BAD rap. 

Brittany W.'s profile image
Brittany W. 
10 years ago

I went and dealt with the owner Anna for a car I purchased, and it was a great experience A-Z But my sales person was David, and he was very helpful, sweet, caring, and just a fantastic and respectful person. I would recommend David to anyone looking for a quality used car!! thats a promise!! I brought my uncle to look at the car, he has been a master mechanic at a CT nissan dealer for ages, and he said the car was MINT for the year and miles.. and I believe my uncle because he can fix anything and knows a ton of things abou... read more

jacob T.'s profile image
jacob T. 
10 years ago

Not sure what that other guy is talking about, but Lily D. seems to have all her screws tighten down, I went down to James auto and Dealt with a gentleman named David, and... WOW!! Is all I can say, he gave me the big comfortable dealership experience with a 400sq foot office, he said he used to work at some larger dealers, and he takes his customers satisfaction very seriously, and he kept his word. I got exactly what I wanted, and needed, for a great payment.. Thanks David and Ana!!!! A++ -Jacob T 

Jacob T.'s profile image
10 years ago

Bought a car from the Sales person David, My entire experience was AWESOME!! I had to do the Buy here pay here process, because I couldnt get a loan from a bank, and David Fought for me, and I would suggest anyone looking for a car in CT for a good price, do down to check out David.. He was semi new, He said he was making a lot of changes, he works out of the A List Location, but has more cars at James Auto up the same street.. He was completely honest, and laid back.. I am not understanding the negative reviews, that is jus... read more

Jesse Z.'s profile image
11 years ago

I made an account just so I could write this review. If you like being lied to and ignored when you have questions, this is the place for you! Owner doesn't return calls or answer questions but will call the day your payment is due and harass you about when you are coming down to pay. 

Lily D.'s profile image
13 years ago

This place is AMAZING! I went there to buy a car and I got great service, attention, and I left knowing that I was being taken care of. I would recommend this dealership to anyone. Its not everyday that you find a sincere, trustworthy, and genuine car sellers. BUY YOUR CARS HERE! 

Frequently asked questions about James Auto Ltd

How is James Auto Ltd rated?

James Auto Ltd has a 2.9 star rating with 135 reviews. 

When is James Auto Ltd open?

James Auto Ltd is open now. It will close at 7:00 p.m.  

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