James A. Sotrop, M.D.

Withheld 

on Wellness

11 years ago

I was somewhat uneasy during my appointment. They had a few different appointment times available but none were perfect for my schedule. On multiple occassions my appoitnment was canceled at the last minute by their office. One time I even was in the office at my appointment time and they said we needed to re-schedule. Often wait one hour past appointment time to be seen. However, they always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The ARNP did my exam, the Dr. has not once ... read more

Withheld 

on Wellness

11 years ago

I was somewhat uneasy during my appointment. They had a few different appointment times available but none were perfect for my schedule. On multiple occassions my appoitnment was canceled at the last minute by their office. One time I even was in the office at my appointment time and they said we needed to re-schedule. Often wait one hour past appointment time to be seen. However, they always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The ARNP did my exam, the Dr. has not once ... read more

Anonymous 

on Wellness

11 years ago

Does this provider remember you by name? Sometimes, but not always Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. 

Anonymous 

on Wellness

12 years ago

Was this family doctor friendly? Extremely Friendly Does this provider offer any coupons, discounts or promotions? Not that I have seen Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did you experience unnecessary pain during your visit? Not one bit! I felt much better when I left! Was this family doctor's staff friendly? Yes, they went above and beyond 

Shannon Castor 

on Wellness

12 years ago

Did this provider seem well-trained and experienced? Absolutely, they were an expert! Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time Does this provider have helpful informa... read more

Anonymous 

on Wellness

12 years ago

Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed 

Nichole 

on Wellness

12 years ago

Were you able to relax during your appointment? Yes, I was completely at ease Did this provider wear an obnoxious cologne? Not at all, their cologne smelled great Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! Was this family doctor's staff friendly? Yes, they went above and beyond Was this provider's office too loud? Not at all, it was very peaceful and quiet 

Anonymous 

on Wellness

12 years ago

Does this provider welcome questions? Yes, they don't mind answering my questions Was this provider late to your appointments? Sometimes, it was a little frustrating Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did this provider ever postpone your appointment? No, they never postpone my appointment Did you experience unnecessary pain during your visit? No 

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier!