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Jail House Restaurant

4.5

About this business

Location details

897 Pleasant Valley Rd, West Bend, WI, 53095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,338 reviews
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Kristen Bentrup's profile image
Kristen Bentrup 
7 years ago

Falling flat. I've been here several times for fish frys and each time has gotten progressively worse. Last night I waited nearly an hour and watched several groups that arrived after I had get seated before me. No reservations accepted, so I guess you just deal. You know when people are being rude in a nice way. By 8pm, we ordered immediately and it was not that busy but our food was slow to arrive, not hot and we constantly had empty water glasses. Not pleased that we arrived at 6:45 and left at 9:15 for one plate of fish. 

Brenda Griffin Wilhite's profile image
Brenda Griffin Wilhite 
7 years ago

The food was excellent, but the service can b a lil better. . I guess if you're a person of color you'll get treated differently. . The lady bartender, yes the smerk on your face when you served my husband drink was priceless. . The stares from the patrons was like, y ya'll here. . Lol.. it's 2k17 people. . The hostess, yes honey you were rude in a nice way.. lol.. all in all our waitress was nice.. thanks for making my birthday month special � peace & blessings to you All �. . The tartar sauce & bread sticks were the best I... read more

Denise Krueger's profile image
Denise Krueger 
7 years ago
Jennifer Marie's profile image
Jennifer Marie 
8 years ago
Courtney Hayden-Fromm's profile image
Courtney Hayden-Fromm 
8 years ago
Gary Guth's profile image
Gary Guth 
8 years ago

Food and drinks are excellent. It's been very sketchy on the waitresses though, 1 time great service the next time horrible service. I know alot of people that go there and have said pretty much the same thing. We were sitting in the Lower dining room two different occasions waiting for a drink and been ignored. Meanwhile the waitress keeps going to the same tables laughing & talking, waited 1/2 hour to 45 minutes for a drinks with the glasses sitting on the edge of the table by the isle! Sad part we weren't the only people ... read more

Debra Wilde Ewig's profile image
Debra Wilde Ewig 
8 years ago

Was just ok. Lots of bones in the perch. Underwhelmed 

Arvada Lanee's profile image
Arvada Lanee 
8 years ago

My boyfriend took me here for a date night and I thought it was very nice. The Badgertinis were excellent. The lobster bisque was smooth, creamy, and buttery. The cheese sticks were more like delicious cheese logs, in other words, huge! I had the crab legs and he had a steak, and we both had a lot of leftovers. Our waitress was very friendly, even though we came late, and were there until closing time. We brought home a piece of Irish cream cheesecake that was so good, I almost didn't want to share, despite the fact that I'm... read more

Katie Sunderlage's profile image
Katie Sunderlage 
8 years ago

It would have been a 5 no problem if we weren't seated a half hour after our reservation, but the food is fantastic, the service is as well. We love the jailhouse and it's become our go to restaurant. Only bad was the time to be seated, called days in advance for the reservation knowing we would have limited time with a babysitter and it was for my husband's birthday, so our meal felt rushed to make it home. 

Frequently asked questions about Jail House Restaurant

How is Jail House Restaurant rated?

Jail House Restaurant has a 4.5 star rating with 1,338 reviews. 

When is Jail House Restaurant open?

Jail House Restaurant is open now. It will close at 6:00 p.m.  

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