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920 W Golf Rd, Schaumburg, IL, 60194, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very disappointed with the service. Staff were unhelpful, and my experience did not meet the standard I expect from a Jaguar dealership. Poor Service at Jaguar Schaumburg. Ashley was very unprofessional with her response to the corporate call. Never again will I ever spend another dollar at this location. I will take my Jaguar money somewhere else!!
Service advisors and showroom people are pleasant, but the actual service department was a letdown. Extreme markups are to be expected (>300%), but quality of work was unnaceptably poor and issue recurred within a month, requiring a further revisit of >1 week. On both occasions, the service department failed to bring my vehicle out for an extended period of time upon pickup, claiming they were unable to find it in the lot. Vehicle settings were also altered and glovebox had been rummaged through.
Not happy will never get a new car from them again.
First time having vehicle serviced at Schaumburg and couldn’t be more pleased with my experience. Professional, fast, and convenient! Will positively be back and happily recommend!
The service was excellent and very efficient at this dealership! The service manager was very detailed and great with communication! Great experience overall.
Jaguar Schaumburg has a 3.9 star rating with 141 reviews.
Jaguar Schaumburg is open now. It will close at 6:00 p.m.
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