Jaguar Oklahoma City

Bob P. 

on Yellow Pages

13 years ago

Unless you do things the way they want, expect to be insulted. Arrived at the dealership yesterday polity asking what my trade would be worth before negotiating on a new Cayenne. After being handed off to three different people I was finely told my 2011, VW Golf (nicely equipped) with 5,500 miles was only worth $12,000. A car that stickered for over $22,000 six months ago. Really?? Almost 50% drop in six months, Really?? Since this particular dealership only sells German made cars (Porsche and Audi) and VW being in that fami... read more

zobisch 

on Yellow Pages

13 years ago

Sales staff is friendly... I did have an issue though where the Service department had trouble repairing an issue on my Boxster. When I left a less then perfect score for this, the Service Guy was rude the next time I was in and told me that my score hurts their bonuses and pay. I really felt this info should have been anonymous and was upset that i was pressured on this issue. Honestly, their service is good... and everyone has a bad day but this still concerned me that I would be treated differently based on my scores. 

curlyinks 

on Yellow Pages

13 years ago

We drove 4 hours to visit this dealership and purchase a used Audi my husband found online. They knew we were coming and my husband had called ahead of time (spoke with Mark)regarding the Audi music system and cable. We were told the car did not have a cable but that the parts store at the dealership might have one. When we arrived they were friendly and helpful. We test drove the car with Ingo. We looked at a newer model of the same car. Knowing we would probably purchase the vehicle we originally came to look at we asked i... read more

bc33969 

on Yellow Pages

14 years ago

Horrible customer service! Can't say much for their fixing cars either. Took over a week to get an appointment to bring my Audi A4 in for several major problems and no loaner was ever offered (or as I found out later, available). $1200 in repairs ($900 of which was for labor!) and a week later (I was told these repairs would take ONE day!)... I drove it home, only to have the CHECK ENGINE light come on 5 days later. I called them to have them correct their obviously inadequate repairs and they said that they couldn't "fit me... read more