This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jaguar Land Rover Sudbury
- Car Dealers
- Sudbury, MA
About this business
Head over to Land Rover Sudbury, near Boston, MA for new & pre-owned Land Rover models. Land Rover service and financing also available.
Location details
83 Boston Post Rd Rte. 20, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
*********************, *********************** ***************** and ****************** Made my car buying experience one Ill never forget. I own a small business and worked very hard to purchase my 2019 jaguar Xj. First I was sold the vehicle with a ticking from the engine bad lifter and a bunch of other things(they fixed it ) only after all my paperwork was signed and not prior to. Once I got the car back which I only had in MY physical possession for 10 days most and I bought it nearly 1 month ago. I had to bring it back ... read more
Business response:
We apologize that we have met your expectations, and that you had an issue with your car. As previously stated we are working on the diagnoses of your vehicle, since the issues you experienced are not currently present on the car. Please feel free to connect with us at your convenience to discuss the status of your vehicle and the offer to buy back the car that you had requested. Thank You, ********************* General Manager.
The worst dealership ever they sold us 2017 land rover discovery called in October to have car seen makes noise in the back when u turn and slow down like a thump they mad appt in December because they soooo booked left my car with them several times for weeks at a time to be told its normal they csnt find anything wrong but other discovery dont make that noise. One time **** told me they test drove my car over 7 times and cant keep trying it lied to my face my car has gps and they drove for 8 minutes in straight line. And i... read more
Business response:
Hello. Thank you for sharing this information. We did speak over the phone and we have a scheduled appointment for you to bring the vehicle so we can diagnosed the issues you are experiencing. Please feel free to contact me directly if you need to better understand what your warranty covers. Thank You
I've thought long and hard as to whether to do a review and if it would do any good, but here goes. I'm very disappointed and frustrated with the customer service in my purchase experience. I live in CT and purchased my vehicle at ******************** as my local dealer did not have any left over 2019 XJ's. The sales contract was signed Mid-June. I have no issue with the actual sales process/price paid. It was actually very fair. All the paperwork was put in a folder and was to be given to me when the vehicle was delivered. ... read more
Very dissatisfied and disappointed by the customer service of the service department. I was disrespected and belittled by a manager. This man humiliated me in front of two of his workers and demanded that I get up and go pay for my bill. I’ve had multiple issues with the amount of time taken to service my vehicle. Apparently you cannot have clarification of why a certain issue happened with your vehicle.
Frequently asked questions about Jaguar Land Rover Sudbury
How is Jaguar Land Rover Sudbury rated?
Jaguar Land Rover Sudbury has a 4.6 star rating with 1,556 reviews.
When is Jaguar Land Rover Sudbury open?
Jaguar Land Rover Sudbury is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com