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Jackson Creek by Richmond American Homes

1.9

About this business

Location details

16805 Greenfield Dr, Monument, CO, 80132, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.910 reviews
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Dillon Green's profile image
Dillon Green 
on Google
4 months ago

Richmond Homes was a terrible experience for us—buyers beware. We lost $14,000 in earnest money even though we requested to cancel just 18 hours after signing. The worst part? Richmond Homes hadn’t even signed the contract yet, but they still refused to let us back out. Even more concerning, they had us pay earnest money before we even signed—an unusual and highly questionable practice. Throughout this process, we dealt with Matthew Tonge, Patricia Mellin, Phalicity Vance, and Daniel Stone, all of whom were involved in denyi... read more

Dillon Green's profile image
Dillon Green 
on Google
4 months ago

Richmond Homes was a terrible experience for us — buyers beware. We lost $14,000 in earnest money even though we requested to cancel just 18 hours after signing. The worst part? Richmond Homes hadn’t even signed the contract yet, but they still refused to let us back out. Even more concerning, they had us pay earnest money before we even signed—an unusual and highly questionable practice. Throughout this process, we dealt with Matthew Tonge, Patricia Mellin, Phalicity Vance, and Daniel Stone, all of whom were involved in den... read more

Michael Gul's profile image
Michael Gul 
on Google
4 months ago

Be cautious when dealing with this company. Unlike any other builders who provide a 24-hour grace period to cancel after signing a contract (even budget airlines offer that!!! , Richmond Homes misleads its customers, which is really nothing but cheating. They mislead their customers and pocket their money, which is swindle! They force the money out from you before you sign a contract. Run! 

Gina G.'s profile image
Gina G. 
on Google
4 months ago

Be careful when dealing with this company. While other builders offer a 24-hour bail out clause after signing a contract to buy, Richmond Homes does not. Recently, family members changed their minds about the purchase 12 hours after signing. Richmond American was notified within 18-20 hours. Richmond American refused to reimburse the earnest money even though they had not yet signed the contract themselves. In fact, the contract was not signed by Richmond American for several days. Though phone calls were made directly to th... read more

Fun Stuff's profile image
Fun Stuff 
on Google
4 months ago

A young first time home buyer, also a family member, recently felt pressured to sign a contract with Richmond Homes for a new house. Within 18-20 hours of signing, upon discovering some undisclosed high costs for landscaping and other items for that location, determined they could no longer afford the home. Richmond Homes would not budge at all and had no empathy for the situation and has vowed to keep all the earnest money. So sad to see this happen to a first time home buyer. 

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Frequently asked questions about Jackson Creek by Richmond American Homes

How is Jackson Creek by Richmond American Homes rated?

Jackson Creek by Richmond American Homes has a 1.9 star rating with 10 reviews. 

When is Jackson Creek by Richmond American Homes open?

Jackson Creek by Richmond American Homes is closed now. It will open tomorrow at 9:00 a.m. 

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